E-billing Coordinator

McMillan; Vancouver; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonus and profit-sharing after probat​

Team culture focused on growth and QA

Fraser Valley location

Job summary

Sterling Fleet Outfitters in Surrey, BC is seeking a Production Coordinator to link Customer, Sales, Purchasing, and Production teams. You’ll manage schedules, track progress, and ensure the smooth flow of jobs from start to finish in a fast-paced shop environment.

Strong communication and problem-solving skills are essential, with a focus on accuracy and efficiency. Join a team that values reliability, hands-on problem solving, and continuous improvement.

Qualifications

• Proven ability to coordinate multiple projects and schedules.
• Experience with CRM/ERP and production workflows.
• Valid Class 5 Driver's License.

Responsibilities

• Coordinate production schedules and technician workloads.
• Monitor timelines and resolve scheduling conflicts.
• Prioritize jobs based on customer requirements and capacity.
• Communicate project status with customers.
• Coordinate workflow between Sales, Purchasing, Production and Installation.
• Ensure materials and vehicles are available before jobs begin.
• Maintain accurate records in company systems.
• Coordinate subcontractors and outside service providers.
• Support handoffs between departments to move projects forward.
• Identify process improvements to boost efficiency and satisfaction.
• Maintain production documentation and shop organization.

Skills

Strong organizational skills

Excellent communication

Multi-tasking

Independent worker

Problem-solving

Reliability

Tools

Microsoft Excel

Scheduling software

CRM systems

ERP systems

Job description

At Sterling Fleet Outfitters, we help companies get more done by building highly functional work vehicles.

Since 2002, we've grown into one of Western Canada's leading commercial vehicle upfitters. We design and install equipment that improves productivity, organization, and efficiency for businesses that rely on vans and trucks every day. Our customers range from single-vehicle operators to large commercial and government fleets across North America.

Our success is built on a team of hardworking, skilled professionals who take pride in delivering high-quality work and exceptional customer service.

We're looking for an organized, proactive, and detail-oriented Production Coordinator to help keep our operation running smoothly. This role serves as the link between customers, Sales, Purchasing, and Production, ensuring projects stay organized, on schedule, and moving efficiently from start to finish.

The ideal candidate is a strong communicator who enjoys solving problems, coordinating people and resources, and keeping multiple projects on track in a fast-paced environment.

Why Work at Sterling?

• Competitive pay
• Bonus and profit-sharing opportunities after probation
• Strong team culture focused on growth, accountability, and continuous improvement
• Convenient Fraser Valley location serving Surrey and Langley

What You'll Do

• Coordinate production schedules and technician workloads
• Monitor project timelines and proactively address scheduling conflicts
• Prioritize jobs based on customer requirements, available resources, and production capacity
• Communicate regularly with customers regarding project status, timelines, and delivery expectations
• Coordinate workflow between Sales, Purchasing, Production, and Installation departments
• Ensure materials, vehicles, and information are available before jobs begin
• Track incoming vehicles and prepare work orders for production
• Update job information and maintain accurate records in company systems
• Coordinate subcontractors and outside service providers as required
• Support job handoffs between departments to ensure projects move smoothly through production
• Help identify process improvements that increase efficiency and customer satisfaction
• Maintain production documentation and support overall shop organization

What We're Looking For

• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated and capable of working independently
• Honest, accountable, and willing to take ownership of outcomes
• Strong problem-solving and decision-making abilities
• Reliable and consistent with a proven ability to follow through on commitments
• Microsoft Excel
• Scheduling and production management software
• CRM and ERP systems
• Inventory and order management systems
• Valid Class 5 Driver's License

Preferred Experience

• Experience with production scheduling or technician scheduling
• Background in related trades
• Experience with automotive 12V electrical systems
• Experience working in a hands-on, operational, or shop-based role
• Familiarity with vehicle upfitting, commercial equipment, or fleet-related work
• Ability to quickly learn new systems and retain information well

About Sterling Fleet Outfitters

Our mission is simple:

Help our customers Get More Done.

Every vehicle we build helps businesses work more efficiently, stay organized, and maximize productivity in the field.

Hours:

Monday to Friday, 8:00 AM to 4:30 PM

Location:

On-site in Surrey, BC

Learn More

Visit our careers page:
https://sterlingfleetoutfitters.com/careers/