- City Downtown Toronto (Central Bay Street)
- Country Canada
Job Description
Position: Dynamics 365 Technical Consultant
Location: Toronto, ON
Job ID#: RQ11431
Duration: 12 Months
Role Overview
We are seeking a Specialized IT Consultant to supportthe stabilization, enhancement, and modernization of a provincial digital casemanagement solution.
The successful consultant will work extensively with MicrosoftDynamics 365, Model-Driven Apps, Power Pages, Power Automate, C#, Dataverse,and Azure services, with responsibility for application enhancements,integrations, accessibility, security, testing, and ongoing sustainment.
Key Responsibilities
- Analyzebusiness requirements, identify gaps, and recommend appropriate technicalsolutions.
- Createand update business, logical, physical, functional, and technicalarchitecture documentation.
- Design,configure, and implement enhancements and resolve defects within the casemanagement solution.
- Developand support integrations with enterprise services.
- Participatein testing and Quality Assurance activities.
- Collaboratewith business and technical stakeholders to deliver project activities onschedule.
- Ensuresolutions meet Ontario accessibility, digital service, and applicablesecurity standards.
- Supportcloud packaging, deployment, migration, and knowledge-transfer activities.
Technical Experience & Skills
- 8+years of technical solution development, configuration, andcustomization experience.
- Stronghands-on experience with Dynamics 365 CRM, Model-Driven Apps, PowerPages, Power Automate, C#, Dataverse, and Azure.
- Experiencedeveloping Dynamics 365 case management solutions using forms, views,dashboards, FetchXML, business process flows, queues, routing, androle-based security.
- Strong Power Pages experience, including authentication, self-serviceforms, Dataverse integration, responsive design, accessibility, and AzureBlob Storage.
- Hands-on C# plugin development, including synchronous/asynchronous plugins,transaction handling, FetchXML optimization, security impersonation, anddebugging.
- Experiencewith Azure Logic Apps, Function Apps, Key Vault, API Management, AzureStorage, and Azure DevOps.
- Experiencewith Power Automate workflows, integrations, error handling, andautomation.
- Knowledgeof RBAC, FLS, IAM, authentication, encryption, and secure data handling.
- Experiencewith KingswaySoft, Oracle-to-Dataverse migration, ETL, SQL, SharePointintegration, Power BI, ALM/DevOps, monitoring, and diagnostics.
- Knowledgeof AODA/WCAG 2.1 accessibility requirements for Model-Driven Appsand Power Pages.
Must-Have Requirements
- 7+years of hands-on technical solution development and configurationexperience.
- MicrosoftDynamics 365 CRM.
- PowerAutomate.
- AzureStorage / Attachment Management integrated with Dynamics 365.
- Portaldevelopment including User Access, Profile Management, and Role-BasedData Access Control.
Additional Skills
- Strongtesting and Quality Assurance knowledge.
- Excellentverbal and written communication skills.
- Abilityto work effectively under tight timelines and changing priorities.
- Strongcollaboration across functional and technical teams.
- Experiencefacilitating technical discussions, workshops, and knowledge-transfersessions.
- Ontariopublic-sector QA experience is an asset.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need thatsolve problems and get things done. See what the top 2% in their field can dofor you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we provide:
- DigitalExperts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digitalprovides a business system that enable us to provide the Expert Technical staffneeded to solve challenging business and IT problems. IT leaders in the mostreputable organizations in Canada have relied on Symbiotic Digital to help themstaff difficult assignments with proven Experts uniquely evaluated by ourproven QMS- Quality Management System Staff Development Model. We are a 100%Indigenous owned company.