Dynamic Retail Sales Associate — Customer Experience Pro

PUMA Canada, Inc.; Canada; On-site; CAD 32,000 - 42,000; Full time

Job summary

PUMA Canada, Inc. is seeking a customer-focused retail associate to support store operations. You will deliver exceptional service, process sales at checkout, and help maintain clean, well-merchandised spaces.

The role requires teamwork, strong communication, and quick learning to meet sales goals. Flexibility with hours including evenings, weekends and holidays is expected; basic MS Office skills assist with daily tasks.

Qualifications

• At least 1 year of experience in a retail environment or other relative experience preferred.
• Strong teamwork abilities and reliable communication with customers and colleagues.
• Ability to learn quickly and adapt to store procedures.

Responsibilities

• Provide consistently high standards of customer experience at the Store in line with PUMA Brand Values and service standards.
• Through effective customer service, help achieve sales, KPIs and profitability targets.
• Process sales transactions at checkout accurately, securely and quickly.
• Maintain store cleanliness and organization per visual merchandising guidelines.
• Execute and process incoming and outgoing merchandise, assist with stock levels and inventory.

Skills

Retail experience

Team player

Communication skills

MS Office personal

Physical stamina

Tools

MS Office

Job description

PUMA Canada, Inc. is seeking a customer-focused retail associate to support store operations. You will deliver exceptional service, process sales at checkout, and help maintain clean, well-merchandised spaces.

The role requires teamwork, strong communication, and quick learning to meet sales goals. Flexibility with hours including evenings, weekends and holidays is expected; basic MS Office skills assist with daily tasks.