Dynamic Banking Advisor — Travel Across Branches

0000050007 royal bank canada; Repentigny; On-site; CAD 55,000 - 75,000; Full time

Job summary

Royal Bank of Canada (RBC) is seeking an Advisory Services – Personal Banking professional. The role requires mobility across multiple RBC locations and a strong focus on exceptional client service to grow relationships.

As an RBC ambassador, you will guide clients through daily banking, credit and investment needs, educate on digital channels, onboard new clients, and refer complex opportunities to specialists to enhance client satisfaction and loyalty.

Qualifications

• Mutual Funds accreditation or willingness to obtain it (Investment Funds in Canada or Canadian Securities Course).
• Demonstrated passion for putting clients first in a target-driven sales environment.
• Strong problem-solving and people skills to build relationships and proactively connect with clients.
• Flexibility, eagerness to learn, ethics, and drive for success.
• Digital literacy across devices (phones, tablets, laptops, etc.).
• Bilingualism (English and French) required to serve English- and French-speaking clients.

Responsibilities

• Proactively engage clients in branch and community to uncover banking needs and opportunities.
• Educate clients and demonstrate using technology to deliver a memorable experience and drive sales.
• Assist clients with a full range of financial transactions.
• Listen actively to understand individual needs and resolve issues.
• Maintain relationships with partners to maximize referrals and opportunities.

Skills

Mutual Funds accreditation

Client service orientation

Problem solving

Flexibility

Digital literacy

Bilingual English/French

Job description

Royal Bank of Canada (RBC) is seeking an Advisory Services – Personal Banking professional. The role requires mobility across multiple RBC locations and a strong focus on exceptional client service to grow relationships.

As an RBC ambassador, you will guide clients through daily banking, credit and investment needs, educate on digital channels, onboard new clients, and refer complex opportunities to specialists to enhance client satisfaction and loyalty.