DXP - Account Manager

ProSeal Service Group; Edmonton; On-site; CAD 65,000 - 95,000; Full time

Job summary

ProSeal Service Group in Canada seeks an Account Manager to grow sales by maintaining and expanding relationships with existing customers while developing new business within an assigned territory. You will promote products, provide technical support, and deliver customer training to enhance value and satisfaction.

Key duties include managing relationships, generating new opportunities, coordinating with internal teams, using CRM tools, visiting job sites, and delivering compelling quotations

Qualifications

• Minimum 3 years of sales and/or account management experience.
• Knowledge of industrial safety equipment and services is asset.
• Business degree or equivalent combination of education and experience.
• Experience selling multiple product and/or service lines.
• Strong communication skills with the ability to convey information to diverse audiences.
• Proven consultative selling skills.
• Demonstrated ability to assess client needs, develop proposals, and deliver tailored solutions.
• Experience working with BPM systems.
• Strong relationship-building and interpersonal skills.

Responsibilities

• Manage and maintain strong customer relationships to ensure high levels of satisfaction.
• Generate new sales with existing customers and develop new opportunities within the assigned territory.
• Act as a liaison between clients and internal departments to ensure accurate communication and service delivery.
• Utilize CRM and other online sales tools to keep Operations and Management informed of sales activity, upcoming projects, and opportunities.
• Visit job sites as required to take measurements, provide client services, or support project needs.
• Collect and share competitive intelligence and market information while collaborating with the sales team.
• Prepare, present, and follow up on customer quotations.
• Collaborate with management to develop and achieve sales and training objectives.
• Assist in the development of sales presentations and marketing materials.
• Deliver in-depth sales presentations highlighting key benefits, ROI, and overall value.
• Perform other duties as assigned.
• Participate in trade association events and local industry organizations as required.
• Work in compliance with health and safety legislation, company policies, and procedures.

Skills

Sales

Account management

Customer relationship

Consultative selling

Communication skills

Territory development

Education

Business degree or equivalent

Tools

BPM systems

Job description

The Account Manager is responsible for growing sales and increasing company profitability by maintaining and expanding relationships with existing customers while actively developing new business within an assigned territory. This role focuses on promoting products and services, providing technical support, and delivering customer training to drive long-term value and customer satisfaction.

Key Duties & Responsibilities

Manage and maintain strong customer relationships to ensure high levels of satisfaction

Generate new sales with existing customers and develop new customer opportunities within the assigned territory

Act as a liaison between clients and internal departments to ensure accurate communication and service delivery

Utilize CRM and other online sales tools to keep Operations and Management informed of sales activity, upcoming projects, and opportunities

Visit job sites as required to take measurements, provide client services, or support project needs

Collect and share competitive intelligence and market information while collaborating with the sales team

Prepare, present, and follow up on customer quotations

Collaborate with management to develop and achieve sales and training objectives

Assist in the development of sales presentations and marketing materials

Deliver in-depth sales presentations highlighting key benefits, ROI, and overall value

Conduct business with honesty and integrity in all customer and vendor interactions

Participate in trade association events and local industry organizations as required

Perform other duties as assigned

Employee Safety Responsibilities

Work in compliance with all health and safety legislation, company policies, and procedures

Take all reasonable precautions to ensure the health and safety of workers under their supervision

Communicate known workplace hazards and existing controls to mitigate risk

Involve workers in hazard identification and control processes

Ensure all workers are adequately trained, knowledgeable of equipment, and properly supervised

Maintain regular safety communication and observe safe work practices

Report incidents or imminent dangers and participate in investigation processes as required

Required Qualifications

Minimum 3 years of sales and/or account management experience

Knowledge of industrial safety equipment and services is considered an asset

Business degree or equivalent combination of education and experience

Experience selling multiple product and/or service lines

Strong communication skills with the ability to convey key information to diverse audiences

Proven consultative selling skills

Demonstrated ability to assess client needs, develop proposals, and deliver tailored solutions

Experience working with BPM systems

Strong relationship-building and interpersonal skills