DSW: Sales Associate

Designer Brands Canada; Newmarket; On-site; CAD 20,664 - 33,062; Part time

Benefits offered by this job

Discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

Employee assistance program

Growth and development programs

Open Door Policy

Job summary

Designer Brands Canada is seeking a part-time Sales Associate for the DSW banner. You will report to the Store Manager and support delivering exceptional customer service, in-store sales, and web order fulfillment to help achieve store goals.

You'll build product knowledge, engage with customers across shift patterns, including weekends, and contribute to a welcoming, fast-paced team environment with opportunities for growth and ongoing training.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service skills and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts, including closing shifts and weekends as required.

Responsibilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
• Foster teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Job description

Job Description

Position: (Part‑time) Sales Associate (DSW banner)

As a Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. You will be responsible for delivering on service standards to achieve store objectives, which includes in‑store sales, web orders, and other goals directed by the Store Manager.

Key Job Accountabilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
• Foster teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service skills and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts, including closing shifts and weekends as required.

Benefits and Working Here

• 30% discount on regular priced merchandise in our stores.
• Flexible scheduling.
• Monthly bonus potential and opportunities for growth and training.
• 24/7 support through an Employee Assistance Program.
• Unlimited opportunities for growth and development programs.
• Open Door Policy.

Pay

$17.60 per hour.

EEO Statement

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.