DSW: Supervisor Part-time

DSW-Designer Shoe Warehouse; London; On-site; CAD 20,664 - 27,552; Part time

Benefits offered by this job

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Unlimited growth opportunity

Job summary

DSW-Designer Shoe Warehouse is seeking a Part-time Supervisor in London, Ontario. This role involves maximizing store results, fostering customer connections, and maintaining high service standards. You will coach the team, handle store operations, and ensure effective communication with the Store Manager.

Ideal candidates are approachable, flexible, and motivated to excel in a fast-paced environment. The position offers benefits like discounts on merchandise and opportunities for growth and development.

Qualifications

• Open, approachable, and outgoing attitude.
• Excellent customer service and strong will to assist customers' needs.
• Ability to work efficiently in a fast-paced team environment.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Maintain exceptional product and industry trend knowledge.
• Coach and provide feedback to achieve segment success.

Skills

Customer service

Team collaboration

Flexibility

Motivation

Communication

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants.

We’re looking for a (Part‑time) Supervisor for our DSW banner who will put their best foot forward.

As a (Part‑time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role‑modeling service standards, coaching, and leading the team to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast‑paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.
• Opens and closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong will to assist customers’ needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Benefits

• 30% discount on regular priced merchandise at our stores.
• Flexible scheduling.
• Monthly bonus potential.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy.

We welcome all applicants. Accommodations are available upon request to individuals who self‑identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.