Drop-In Support Advocate (Trauma‑Informed)

Siloam Mission; Winnipeg; On-site; CAD 23,000 - 33,000; Part time

Job summary

Siloam Mission is a Christian-based non-profit serving Manitobans who have experienced homelessness and related challenges. This casual role supports community members in the Drop-In, applying trauma-informed and culturally safe practices.

As part of a diverse team, you will assist with meals, clothing, and shelter needs, maintain daily logs, and orient volunteers. Strong communication and crisis response skills are essential, with emphasis on harm reduction and safety.

Qualifications

• Post-secondary education in social services or equivalent experience.
• 1-2 years of experience with diverse populations or similar setting.
• Strong interpersonal and cross-cultural communication abilities.

Responsibilities

• Provide direct support to Drop-In community members.
• Incorporate Housing-Focused approach to care.
• Assist community members with needs.
• Respond to emergencies in the Drop-In.
• Support daily clean-ups in the drop-in area.
• Prepare incident reports and daily logs.
• Orient volunteers to the Drop-In.
• Collaborate with teams and departments.

Skills

Interpersonal skills

Trauma-informed

Cultural safety

Communication skills

Volunteer leadership

Critical thinking

Problem solving

MS Office

Data entry

Education

Post-secondary education in social services or equivalent experience

Tools

MS Office

Job description

Siloam Mission is a Christian-based non-profit serving Manitobans who have experienced homelessness and related challenges. This casual role supports community members in the Drop-In, applying trauma-informed and culturally safe practices.

As part of a diverse team, you will assist with meals, clothing, and shelter needs, maintain daily logs, and orient volunteers. Strong communication and crisis response skills are essential, with emphasis on harm reduction and safety.