Volunteer Services Front Desk Coordinator

Siloam; Winnipeg; On-site; CAD 23,000 - 33,000; Full time

Benefits offered by this job

Health and dental benefits

Pension plan

Paid time off

Wellness supports

Job summary

Siloam Mission in Winnipeg is seeking a friendly, service‑minded individual to greet and assist volunteers at the front desk, answer questions, and help create a welcoming atmosphere for volunteers and the public.

Reporting to the Supervisor of Volunteer Services, you will coordinate volunteer orientations, tours, and schedules, and support collaboration across departments while upholding safety and workplace policies.

Qualifications

• Heart for the disadvantaged community we serve.
• Relevant trainings such as NVCI, ASIST, Mental Health First Aid, CPR and First Aid, Volunteer Management Level 1–2, CVA Certification are assets.

Responsibilities

• Welcome volunteers as they arrive for shifts and assist with questions.
• Provide orientations to new volunteers and host volunteer groups.
• Answer emails, calls, and voicemails; track volunteers and hours.
• Liaise between Volunteer Services and other departments; assist departments with volunteer-related issues.
• Alert Volunteer Coordinators when a volunteer shortage is anticipated; support other departments when needed.

Skills

Microsoft Office

Interpersonal communication

Public speaking

Team collaboration

Flexibility

Education

NVCI

ASIST

Mental Health First Aid

CPR and First Aid

Volunteer Management Level 1–2

CVA Certification

Job description

Siloam Mission in Winnipeg is seeking a friendly, service‑minded individual to greet and assist volunteers at the front desk, answer questions, and help create a welcoming atmosphere for volunteers and the public.

Reporting to the Supervisor of Volunteer Services, you will coordinate volunteer orientations, tours, and schedules, and support collaboration across departments while upholding safety and workplace policies.