Driver Coordinator - Challenger (Cambridge)

Colonial Group; Cambridge; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Shift premiums

On-site work

Job summary

Colonial Group in Cambridge, Ontario is seeking a Driver Coordinator to act as the main contact between AZ Drivers and our organization. You will coordinate a group of drivers from pickup to delivery, ensuring dispatch and customer service teams stay informed.

The role requires 1–2 years in transportation, a post-secondary diploma, and strong interpersonal skills. This on-site position offers permanent status and benefits, with work hours Sunday to Thursday evenings.

Qualifications

• Minimum of 1-2 years’ experience in transportation (e.g. dispatch).
• Post-secondary degree or diploma required.
• Knowledge of truckload dispatch is an asset.
• ACE & Customs/border crossing experience is an asset.

Responsibilities

• Participating in and supporting driver retention initiatives.
• Maintaining fair and equitable distribution of work.
• Communicating dispatch information as required.
• Monitoring driver performance/miles and reefer requirements.
• Monitoring and responding to driver satellite messages.
• Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
• Assisting with solutions regarding any driver concerns.
• Assisting with driver inquiries - payroll, miles etc.
• Updating customer websites relative to the position/shift.
• Communicating and problem solving with customers as required.

Skills

Interpersonal skills

Attention to detail

Communication skills

Self-discipline

Problem solving

Independent work

Organization

Team player

Education

Post-secondary degree or diploma

Job description

Role Summary

The Driver Coordinator is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.

Hours of Work

Sunday to Thursday, 3:30pm - 12:00am

Work Arrangement

On-site

Position Type

Non-Union

Employment Status

Permanent

Compensation

Salary Range: $38,400 - $48,000
Shift Premiums: $1,500

Work Location & Environment

300 Maple Grove Road, Cambridge ON, N3E 1B7

Office environment

Key Accountabilities

In this role, you will:

• Participating in and supporting driver retention initiatives
• Maintaining fair and equitable distribution of work
• Communicating dispatch information as required
• Monitoring driver performance/miles and reefer requirements
• Monitoring and responding to driver satellite messages
• Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
• Assisting with solutions regarding any driver concerns
• Assisting with driver inquiries - payroll, miles etc.
• Updating customer websites relative to the position/shift
• Communicating and problem solving with customers as required

Qualifications

We’re looking for someone who brings:

Education & Experience

• Minimum of 1-2 years’ experience in a related role in transportation (e.g. dispatch)
• Post‑secondary degree or diploma
• Knowledge of truckload dispatch an asset
• ACE & Customs/border crossing experience an asset

Skills & Attributes

• Exceptional interpersonal skills
• Strong attention to detail
• Good communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem-solving ability
• Ability to work with minimal supervision
• Well-organized, enthusiastic, professional and a positive team member