Driver

Fairmont Hotels & Resorts; Edmonton; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Starting rate of pay: $23.46/hour

Subsidized staff accommodation assistance

Complimentary meal per shift

Job summary

Fairmont Hotels & Resorts is seeking a Driver for Fairmont Jasper Park Lodge. In this role, you will provide exceptional service by greeting guests, driving them safely to their destinations, and maintaining the cleanliness of shuttle vehicles.

The ideal candidate has previous guest service experience, a Class 4 Drivers License, and strong communication skills. Join us to work in a stunning location with opportunities for growth and development.

Qualifications

• Previous guest service experience required.
• Valid Class 4 Drivers License and clean driving record required.
• Excellent knowledge of local attractions preferred.

Responsibilities

• Provide professional service to guests.
• Transport guests safely to various locations.
• Maintain cleanliness of shuttles during shifts.

Skills

Guest service experience

Excellent communication skills

Strong problem-solving abilities

Ability to work under pressure

Interpersonal skills

Education

Class 4 Drivers License

First aid certification

Job description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge. The stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world‑class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge. As our new Driver, you will provide a smile and a helping hand to our Guests as you personally greet them on their arrival. As a Bell person, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.

What you will be doing

• Consistently offer professional, friendly, and engaging service
• Follow Front Office policies, procedures and service standards
• Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehicles
• Responsible for the safe transportation of guests and colleagues to the town of Jasper, local area, and Marmot Basin ski hill
• Responsible for the cleanliness and general upkeep of Bell Desk shuttles vehicles during shift and ensuring immediate reports of any safety or maintenance concerns to the garage and Guest Services Manager
• Offer Guest assistance at main doors of the Lodge when not providing shuttle service throughout shift
• Assist with the transportation of Guests to their room, as well as the delivery of luggage, messages, newspapers and any other items for delivery within the Hotel as requested by Bell Captain
• Ensure the guest is familiar with their room upon arrival (e.g., temperature control)
• Maintain a presence in the courtyard offering assistance to Guests, under the direction of the Bell Captain
• Assist guests regarding hotel facilities in an informative and helpful way
• Assist with overall traffic and parking control
• Ensure that the general upkeep of the hotel lobby and front courtyard is maintained
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous guest service experience required
• Valid Class 4 Drivers License and clean driving record required
• Current first aid certification an asset
• Excellent knowledge of Fairmont Jasper Park Lodge property, town of Jasper and local attractions preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem‑solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast‑paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Job Perks & Benefits

• Starting rate of pay: $23.46/hour
• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]