Door Host - Moe Joe's

Gibbons Whistler; Whistler Village; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Food & beverage discount 50%

Adventure group discount 20%

Accommodation discounts 20%

Wellness spa discount

Exclusive partner discounts

Flexible schedules

Staff appreciation events

Job summary

Gibbons Whistler is seeking Door Hosts to ensure a safe, welcoming nightlife experience. You are the first contact for guests, handling lines, ID checks, and conflict de-escalation with a calm, professional demeanor.

You will thrive in a vibrant setting, maintaining hospitality while enforcing venue policies and safety standards. Join a supportive team dedicated to guest happiness and responsible service.

Qualifications

• Positive, professional demeanor for guest-facing roles.
• Ability to stay calm under pressure and enforce venue policies.
• 19+ years old with Serving It Right certification.
• Experience in security or hospitality is a plus.

Responsibilities

• Greet guests with a professional, friendly welcome at entry and exit points.
• Check IDs and verify legal drinking age to ensure compliance.
• Manage guest capacity for safety and comfort within the venue.
• Monitor guest behavior and crowd dynamics inside the venue.
• Identify and address potential security concerns before they escalate.
• De-escalate conflicts and resolve issues with professionalism and tact.
• Escort disruptive guests off premises safely and respectfully.
• Support management to maintain a secure, enjoyable environment for all guests.

Skills

Customer service

Conflict resolution

Communication

Decision making

Safety awareness

Guest screening

Job description

At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

Moe Joe's is looking for Door Hosts who are passionate about venue safety, customer service, and conflict de-escalation. You’ll be the first point of contact for our guests, ensuring a safe, welcoming, and unforgettable nightlife experience.

Our ideal team members are confident, calm under pressure, and skilled in handling situations professionally—whether it’s managing a busy line, verifying ID, or diffusing a tense interaction. This role is perfect for someone who enjoys working in a vibrant nightlife environment while keeping safety and hospitality front and center.

Wage and Perks of the Job

• $19.25 hourly wageplus tips.
• 50% off food & beverage at all Gibbons venues
• Adventure perks: 20% off The Adventure Group for you and your friends & family
• Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
• Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.

What You Bring to the Table

• Positive, professional, and approachable demeanor
• Strong customer service skills with the ability to stay calm and confident under pressure
• Excellent communication—both with guests and your team
• Ability to assess situations quickly and make sound, safe decisions
• Skilled at conflict resolution and de-escalation techniques
• Comfortable enforcing venue policies respectfully and consistently
• Physically able to stand for long periods and handle the demands of a busy nightlife environment
• 19+ years old with Serving It Right certification
• Security or hospitality experience is an asset (BST training a bonus)

Your Nights Will Look Like

• Greeting guests with a professional, friendly welcome while monitoring entry and exit points
• Checking ID and verifying legal drinking age to ensure compliance with liquor laws
• Managing guest capacity for safety and comfort
• Monitoring guest behavior and crowd dynamics inside the venue
• Identifying and addressing potential security concerns before they elevate
• De-escalating conflicts and resolving issues with professionalism and tact
• Escorting disruptive guests off premises in a safe and respectful manner
• Supporting the management team in maintaining a secure, enjoyable environment for all guests

At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!