Donor Engagement & Stewardship Specialist

Socket.dev; Edmonton; On-site; CAD 45,000 - 75,000; Full time

Job summary

Pilgrims Hospice Society is seeking a Donor Engagement Specialist to deepen relationships with donors through personal conversations, visits, and meaningful mission experiences. Reporting to the Director of Fund Development, you will cultivate existing donors and grow foundational supporters, ensuring donors feel valued, connected to the mission, and inspired by the impact of their giving.

Strong listening, strategic thinking, and discretion are essential as you coordinate stewardship events and

Qualifications

• Build and nurture personal donor relationships through calls, meetings, and visits.
• Create stewardship experiences that demonstrate impact of giving.
• Cultivate foundational donors toward deeper engagement and sustained giving.
• Maintain consistent donor contact beyond mass emails.
• Collaborate with fundraising and leadership to align relational strategy.
• Identify opportunities for mission-driven, investment-led conversations.
• Maintain donor confidentiality and professional discretion.
• Be proactive in creating donor engagement opportunities.

Responsibilities

• Build and maintain strong donor relationships via phone, meetings, and visits.
• Develop personalized stewardship and growth plans.
• Track donor interactions and next steps to ensure progression.
• Support donor retention and long-term loyalty.
• Coordinate donor-focused events with the team.
• Collaborate with fundraising and leadership on relational strategy.

Skills

Active listening

Initiating conversations

Strategic relationship planning

Donor stewardship

Event planning

CRM systems

Confidentiality

Tech-savvy

Proactive mindset

Empathy and warmth

Tools

CRM software

Job description

Pilgrims Hospice Society is seeking a Donor Engagement Specialist to deepen relationships with donors through personal conversations, visits, and meaningful mission experiences. Reporting to the Director of Fund Development, you will cultivate existing donors and grow foundational supporters, ensuring donors feel valued, connected to the mission, and inspired by the impact of their giving.

Strong listening, strategic thinking, and discretion are essential as you coordinate stewardship events and