District Manager

Inspired Cannabis; Vancouver; On-site; CAD 90,000 - 130,000; Full time

Job summary

Inspired Cannabis is seeking a District Manager to lead a group of retail stores, drive strong results, deliver exceptional customer experiences, and uphold consistent operational standards.

This hands-on role requires coaching Store Managers, analyzing district KPIs, and spending time in stores to translate company priorities into clear execution.

You will balance people, performance, and operations, travel about 70% of the time, and build capable leaders who take ownership of their districts.

Qualifications

• 2+ years of multi-unit retail leadership experience (District/Area Manager or similar).
• Experience coaching Store Managers and multi-location teams.
• Strong understanding of sales, P&L, labour, inventory, and customer experience.
• Ability to interpret KPIs and turn insights into action.
• Willingness to travel across the district (~70% of time).

Responsibilities

• Lead, coach, and develop Store Managers to build engaged, accountable, high-performing teams.
• Set clear expectations and provide regular feedback, coaching, and performance support.
• Build leadership capability and succession planning.
• Partner with People and Culture on recruitment, performance management, and retention.
• Own district sales, profitability, P&L, labour, and overall performance.
• Review KPIs and identify trends and gaps; coach to action plans.
• Ensure data-driven decisions; hold stores accountable for targets.
• Conduct regular store visits to assess operations, merchandising, inventory, compliance, and performance.
• Ensure execution of standards and promotions; monitor labour and shrink.
• Support new store openings, system implementations, audits, and rollouts.
• Champion consistent customer experience and compliance with regulations.

Job description

About the Role

Inspired Cannabis is looking for a District Manager to lead a group of retail stores and drive strong business results, exceptional customer experiences, and consistent operational standards.

This is a hands-on leadership role where you'll coach and develop Store Managers, oversee district performance, and spend significant time in stores supporting teams and ensuring company priorities translate into strong execution.

You know how to balance people, performance, and operations. You use data to make decisions, set clear expectations, hold teams accountable, and build capable leaders who take ownership of their stores.

At Inspired Cannabis, we believe great results come from raising the bar, owning the outcome, adapting quickly, and working together. We're looking for a leader who brings those values to life every day.

What You'll Do

Lead & Develop Your Team

• Lead, coach, and develop Store Managers to build engaged, accountable, high-performing teams.
• Set clear expectations and provide regular feedback, coaching, and performance support.
• Build leadership capability and support succession planning and internal development.
• Partner with People and Culture on recruitment, performance management, employee relations, and retention.
• Create a culture where strong performance is recognized and people are accountable for results.

Drive Business Performance

• Own district sales, profitability, P&L, labour, and overall business performance.
• Review store and district KPIs, including sales, ATV, UPT, SPLH, labour, shrink, customer reviews, and mystery shop results.
• Identify trends and performance gaps and coach Store Managers to develop clear action plans.
• Ensure Store Managers understand their business and use data to make informed decisions.
• Hold stores accountable for achieving financial and operational targets.

Operational Excellence

• Conduct regular store visits to assess operations, customer experience, merchandising, inventory, compliance, and team performance.
• Ensure consistent execution of company standards, policies, procedures, and promotions.
• Monitor labour, inventory controls, and shrink and support stores in addressing opportunities.
• Identify operational challenges and work with Store Managers to implement practical solutions.
• Support new store openings, system implementations, training initiatives, audits, and other company-wide rollouts.

Customer Experience & Compliance

• Champion a consistent, knowledgeable, and welcoming customer experience across the district.
• Ensure stores operate in accordance with provincial cannabis regulations, health and safety requirements, and company policies.
• Monitor customer feedback and store standards and ensure appropriate follow-up.
• Provide leadership and support during urgent operational or compliance situations.

Partner Across the Business

• Act as a key connection between store teams and the broader organization.
• Partner with Retail, Marketing, People and Culture, Finance, IT, Category Management, and other teams to execute business priorities.
• Bring forward store feedback, opportunities, and risks to support better business decisions.
• Adapt quickly as priorities change and keep teams aligned through periods of growth and change.

What You'll Bring

• 2+ years of multi-unit retail leadership experience, ideally as a District Manager, Area Manager, or similar role.
• Proven experience coaching and developing Store Managers and multi-location teams.
• Strong understanding of sales, P&L, labour, inventory, shrink, merchandising, and customer experience.
• Strong business acumen with the ability to interpret KPIs and turn insights into action.
• A track record of improving performance through coaching, accountability, and follow-through.
• Strong communication, problem-solving, and organizational skills.
• Experience in cannabis or another highly regulated retail environment is preferred.
• Experience with store openings, acquisitions, or large-scale operational rollouts is an asset.
• Ability to obtain required provincial cannabis retail certifications.
• Willingness and ability to travel throughout the district, with approximately 70% of time spent visiting stores.

Why You'll Like Working Here

• Raise the Bar: Make a visible impact across multiple stores and help our teams get better every day.
• People-Powered: Develop great leaders and build strong, engaged teams.
• Own It: Take meaningful ownership of your district and its results.
• Ride the Wave: Lead through change in a fast-moving and growing industry.
• Win Together and Have Fun: Work toward ambitious goals, support one another, and celebrate great work.