Distribution Operations Leader | Bonus & Growth

Refrigerative Supply Limited; Burnaby; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Annual Bonus Program

Wellness Account

RRSP (Registered Retirement Savings)

Employee Assistance Program

Professional development allowance $3,

Vacation entitlement 3–6 weeks

Job summary

Refrigerative Supply Limited, based in Burnaby, BC, is seeking an experienced Operations Manager to lead the company’s distribution network. You will oversee DC operations, inventory accuracy, transportation, and service quality while driving continuous improvement and standardized processes.

You will manage budgets, staffing, and capital projects, and drive adoption of warehouse technologies including WMS/TMS, handheld scanning, and automation to enhance efficiency and customer service.

Qualifications

• Post-secondary education in business, supply chain management, logistics, or operations.
• Progressive leadership experience across distribution, warehousing, or logistics with multiple facilities.
• Strong people leadership, coaching, accountability, and talent development.
• Knowledge of warehouse operations, inventory control, transportation, and service-quality management.
• Experience with WMS, TMS, handheld scanning, and warehouse automation; ASRS/VLM exposure is an asset.
• Financial acumen in budgeting and ROI evaluation; KPI and data-driven improvement ability.

Responsibilities

• Provides leadership to DC Managers, setting standards and accountability across the network.
• Recruits, coaches, develops, and performance-manages direct reports with training plans.
• Generates DC performance scorecards and drives continuous improvement from KPIs.
• Manages operating, labour, freight, and capital budgets and tracks ROI of initiatives.
• Plans staffing, productivity, and capacity across facilities; optimizes overtime and workload.
• Leads initiatives to improve efficiency, service levels, and cost performance.
• Documents and audits SOPs across Distribution Centers to ensure consistency.
• Optimizes warehouse layouts, material flow, and storage media selection.
• Leads deployment of distribution technologies and automation where appropriate.
• Rolls out TMS/WMS capabilities and promotes adoption across the network.

Skills

Leadership

People management

KPIs & scorecards

Project management

Communication

Education

Post-secondary education in business or supply chain

Tools

WMS

TMS

Handheld scanners

Warehouse automation

ASRS/VLM awareness

Job description

Refrigerative Supply Limited, based in Burnaby, BC, is seeking an experienced Operations Manager to lead the company’s distribution network. You will oversee DC operations, inventory accuracy, transportation, and service quality while driving continuous improvement and standardized processes.

You will manage budgets, staffing, and capital projects, and drive adoption of warehouse technologies including WMS/TMS, handheld scanning, and automation to enhance efficiency and customer service.