Distribution Manager

Pacific Smoke International Inc.; Markham; On-site; CAD 85,000 - 110,000; Full time

Job summary

Pacific Smoke International Inc. is seeking a Distribution Manager to lead their distribution operations in Markham. This role involves strategic leadership, managing performance metrics, and driving operational excellence within a fast-paced environment. Join a company focused on providing safer alternatives to traditional smoking by leading a team dedicated to customer satisfaction and continuous improvement.

Benefits

Group benefits program and year-end performance bonus

Ongoing learning and development opportunities

Three weeks of Vacation

Product at distributor pricing to all employees

Company events

Qualifications

• 5+ years of distribution/warehouse management experience in a fast-paced environment.
• Strong ERP/WMS proficiency (Oracle preferred).
• Experience with Lean, Six Sigma, or TPM methodologies.

Responsibilities

• Lead, coach, and develop a high-performing distribution team.
• Oversee daily distribution operations, including warehousing and inventory accuracy.
• Plan, manage, and optimize the annual distribution budget.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Education

Bachelor’s degree in supply chain, Logistics, Business, Engineering, or related field

Tools

ERP/WMS proficiency

Job description

at Pacific Smoke International Inc.

On-Site (Daily)

Do you believe that a company’s success depends on its people?

If so, PSI is the place for you! PSI is nothing without the people who build, design and support it. We’re looking for a Distribution Manager to join our scaling organization.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Distribution Manager to join our dynamic team located in Markham.

What’s Important To Us

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Accountability, and Teamwork .

The Distribution Manager is responsible for leading end-to-end distribution operations, ensuring on-time, in-full (OTIF) delivery, product integrity, and operational excellence. This role requires a strategic leader with strong people management skills, financial acumen, and a continuous improvement mindset to drive efficiency, safety, and customer satisfaction in a fast-paced environment.

Key Responsibilities

Leadership & Team Management:

• Lead, coach, and develop a high-performing distribution team to achieve operational goals aligned with company strategy.
• Set clear performance expectations, conduct evaluations, and provide ongoing feedback to foster growth and accountability.
• Promote a culture of safety, quality, and continuous improvement.
  
  

Operational Excellence

• Oversee daily distribution operations, including warehousing, order fulfillment, shipping, and inventory accuracy.
• Ensure timely and accurate product delivery while maintaining compliance with company and regulatory standards.
• Develop and monitor KPIs to measure performance, identify inefficiencies, and implement corrective actions.
  
  

Financial & Budget Management

• Plan, manage, and optimize the annual distribution budget, ensuring cost-effective operations.
• Drive initiatives to reduce waste, improve productivity, and lower operational costs.
  
  

Customer & Stakeholder Collaboration

• Maintain high service levels by proactively meeting customer delivery expectations and resolving operational issues.
• Partner with cross-functional teams (Supply Chain, Procurement, Sales) to improve processes and enhance customer satisfaction.
• National customer visitations on an annual basis to understand customer experience.
  
  

Health, Safety & Compliance

• Champion a safety-first culture, ensuring compliance with OSHA and company policies.
• Lead the Health & Safety Committee, implementing measures to prevent and reduce workplace injuries.
• Ensure adherence to loss prevention and product security protocols.
  
  

Continuous Improvement & Innovation

• Leverage Lean, Six Sigma, or TPM methodologies to optimize workflows and eliminate inefficiencies.
• Continuously evaluate and adopt emerging tech solutions to improve productivity and reduce costs.
• Lead WMS (Warehouse Management System) enhancements (e.g., barcode scanning, pick-to-voice, automation).
• Spearhead expansion projects and 3PL management as needed.
  
  

Disaster Preparedness

• Participate in disaster mitigation and recovery planning to ensure business continuity.
  
  

To Be Successful You Should Have

• Bachelor’s degree in supply chain, Logistics, Business, Engineering, or related field.
• 5+ years of distribution/warehouse management experience in a fast-paced environment.
• Strong ERP/WMS proficiency (Oracle preferred).
• Proven ability to lead teams, drive KPIs, and implement process improvements.
• Experience with Lean, Six Sigma, or TPM methodologies.
• Experience implementing warehouse automation (e.g., robotics, IoT, predictive analytics).
• Passion for emerging technologies, process innovation and practices continuous learning.
• Excellent analytical, problem-solving, and communication skills.
• Ability to travel up to 20%.
  
  

What You Can Expect From Pacific Smoke International

At our company, we strive to provide our team members with the best possible support. Here is an overview of the current benefits and perks we offer:

• Group benefits program and year-end performance bonus
• Ongoing learning and development opportunities to help build the career you want and hit the goals you set; while ensuring you’re reaching your fullest potential
• Three weeks of Vacation
• A unique opportunity to build, grow and leave your impact on a US$25-billion industry
• To work with a group of people who are humble, supportive, and care about our customers
• Product at distributor pricing to all employees
• Company events
  
  

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.

While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process