Dispatcher (14-Month Term Contract)

Dicks Lumber; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Paid time off

Job summary

Dick’s Lumber in Edmonton is seeking an organized dispatcher to join our Shipping department. You will coordinate inbound and outbound shipments, match orders to paperwork, and ensure yard readiness for the next business day.

This role requires attention to detail, strong communication, and a team‑oriented attitude. Qualified candidates have at least one year in a similar role, solid computer skills with inventory software, and a proven ability to multi‑task in a fast‑paced environment.

Qualifications

• A minimum of one year experience in a similar role.
• Strong computer skills with inventory systems.
• Detail oriented with strong organizational skills.
• Fluent in English with excellent listening, communication and interpersonal skills.

Responsibilities

• Performs shipping duties for inbound and outbound trucks.
• Dispatches running staff to customer service calls in the yard, warehouse and finishing area.
• Performs receiving administrative and clerical duties and inventory preparation and completes all required documentation.
• Matches picking slips to all sales orders and finalizes the shipping documentation.
• Ensures that the yard is ready, and orders are prepared for the next business day.
• Supervises yard staff and ensures that yard policies are being adhered to.
• Performs closing duties, including securing the yard and store.
• Maintains perpetual inventory system.
• Greet customers in a courteous and professional manner.
• Ensures compliance of operational and safety policies and procedures at all times.

Skills

Attention to detail

Time management

Team player

Customer service

Communication skills

Fast-paced environment

Tools

Inventory software

Shipping software

Computer skills

Job description

Dick’s Lumber in Edmonton is looking for an organized, detail oriented, team player to join our team as a Dispatcher. This position requires that the Dispatcher work inside the Shipping department.

ACCOUNTABILITIES:

• Performs shipping duties as required for inbound and outbound trucks while dealing with deliveries and stock transfers.
• Dispatch running staff to customer service calls in the yard, warehouse and finishing area.
• Performs receiving administrative and clerical duties and inventory preparation as required and completes all required documentation in an accurate and timely manner.
• Matches picking slips to all sales orders and finalizes the shipping documentation, confirms and changes tally quantity when necessary.
• Ensures that the yard is ready, and orders are prepared for the next business day.
• Supervises yard staff and ensures that yard policies are being adhered to.
• Performs closing duties, including securing the yard and store.
• Maintains perpetual inventory system.
• Greet customers in a courteous and professional manner.
• Ensures compliance of operational and safety policies and procedures at all times.
• Other job-related duties as assigned.

QUALIFICATIONS:

• A minimum of one (1) year experience in a similar role.
• Computer skills relevant to a fast-paced shipping environment with strong knowledge of computerized inventory systems.
• Professional, courteous and punctual with a focus on customer service.
• Must have a positive attitude and be a team player.
• Detail oriented with strong organizational skills.
• Ability to perform at a high level in a fast paced, demanding work environment.
• Fluent in English (spoken and written) with excellent listening, communication and interpersonal skills.
• Ability to multi-task, prioritize and work efficiently with minimal supervision while meeting deadlines in a busy Shipping department
• Experience and knowledge in this or a related industry is an asset.

WORKING CONDITION:

• Moderate exposure to personal risk; safety boots are required.
• Busy, high volume environment.

We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off. Our program is designed to support employee well-being and provide long-term security.