Dispatcher

Bandstra-Transportation-Systems-Ltd.-; Edmonton; On-site; CAD 48,000 - 62,000; Full time

Job summary

Bandstra-Transportation-Systems-Ltd.- is seeking an experienced Dispatcher for our Edmonton, AB operations. The role involves maintaining communication with customers and drivers to organize daily freight operations and scheduling crews and equipment for on-site deliveries.

The successful candidate will have at least three years of dispatching experience in the LTL/T/L or general freight sector, strong knowledge of Hours of Service regulations, and excellent English communication skills.

Qualifications

• Minimum three years dispatching experience in LTL/T/L or general freight.
• Knowledge of Hours of Service regulations.
• Strong interpersonal and leadership skills.
• Knowledge of BC/AB geography.
• Proficient reading, writing and speaking English.
• Ability to read and interpret enterprise systems and satellite tracking.

Responsibilities

• Develop and manage daily dispatch schedules for customers and drivers.
• Coordinate equipment and coordinate with fleet maintenance to address issues.
• Interact with customers and respond to inquiries in a courteous and efficient manner.
• Work with dispatch teams across branches to improve efficiency.
• Report to the Terminal Manager in Edmonton.

Skills

Dispatching experience

Hours of Service knowledge

Interpersonal skills

Leadership

BC/AB geography

English proficiency

Computer skills

Tools

Enterprise system

Satellite tracking

Fleet tracking software

Job description

We are a transportation and logistics company, providing dedicated LTL & TL, van and deck service across Western Canada. With more than 65 years of service, we have developed a well‑known and solid reputation for providing unparalleled service to our customers. With the experience that comes from servicing everything from the largest mines and manufacturers to the smallest local business, our team is equipped to handle almost any transportation project.

Our people are the key to our success! This is why we have been recognized by Trucking HR Canada as a Top Fleet Employer. From the clerk to the President, each person plays an important role in the overall supply chain, ensuring our customers receive their goods in the time frame they expect. We have a strong commitment to safety, as verified by our COR certification. We operate new equipment, which is continually maintained to the highest standard.

Job Description:

We are currently accepting resumes for an experienced Dispatcher for our Edmonton, AB operations. Start Date: As Soon As Possible

Nature & Scope of Position:

The Dispatcher is responsible for maintaining communication with customers and drivers in order to organize and keep track of all the daily operations. This individual is tasked with scheduling and dispatching crews, equipment for delivery of freight or other services rendered outside the place of business. They will interact with customers and respond to all inquiries in a courteous and efficient manner. The Dispatcher will work in conjunction with the rest of the dispatch team locally and in other branches to improve efficiencies. This position will report to the Terminal Manager in this location.

Duties & Responsibilities:

The Dispatcher’s duties and responsibilities may include, but are not limited to the following:

• Develop a culture of safety, professionalism and service excellence in all areas of operations
• Plan and manage employee work schedules to service commitment requirements
• Coordinate equipment in order to meet requirements for daily operations; work closely with fleet maintenance supervisor to address equipment deficiencies Be aware of all the employee activities in the region
• Develop a thorough understanding of enterprise system, satellite tracking, and other applicable applications
• Maintain policies and procedures to ensure compliance with Federal and Provincial transportation requirements

Skills & Experience:

• Minimum three (3) years dispatching experience LTL-T/L-general freight industry
• Some Class 1 driving experience is an asset, but not required
• Knowledgeable about the Hours of Service regulations
• Strong interpersonal skills and leadership
• Knowledge of BC / AB geography
• Proficient reading, writing and speaking English
• Computer and presentation skills
• Highly organized and able to multi-task in a fast paced environment

Remunerations:

• Salary will be based on skills and experience; and

Bandstra is always looking for talented individuals who thrive in challenging environments.