Dispatch Coordinator – Green Services & Scheduling

GFL Environmental Inc.; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

GFL Environmental Inc. in Edmonton, AB, is seeking a Dispatcher to be a pivotal contact for customers, helping schedule service, answer questions, and resolve issues. You will interface with operations, sales, and shop staff to ensure efficient routing and accurate data entry.

Ideal candidates have 1–2 years in dispatch or customer service, strong communication skills, and familiarity with Google Workspace. This on-site role emphasizes teamwork and reliable, detail-oriented performance.

Qualifications

• 1–2 years in transportation, dispatch or customer service.
• Excellent communication and organizational skills.
• Familiarity with Google Workspace tools.

Responsibilities

• Answer customer calls and emails professionally and promptly.
• Schedule and update services as needed; coordinate with operations and sales.
• Support billing, contracts, and reporting; maintain accurate records.
• Enter data and maintain records; general office and sales support tasks.
• Dispatch calls to routes based on route and driver location.

Skills

Dispatch experience

Communication skills

Organizational skills

Tools

Google Workspace

Job description

GFL Environmental Inc. in Edmonton, AB, is seeking a Dispatcher to be a pivotal contact for customers, helping schedule service, answer questions, and resolve issues. You will interface with operations, sales, and shop staff to ensure efficient routing and accurate data entry.

Ideal candidates have 1–2 years in dispatch or customer service, strong communication skills, and familiarity with Google Workspace. This on-site role emphasizes teamwork and reliable, detail-oriented performance.