Disability Medical Coordinator

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Vancouver; On-site; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Career Development

Health & Wellness

Time Off

Financial Security

Rewards and Recognition

Community

Job summary

Canada Life in Vancouver is seeking a Disability Medical Coordinator (RN/LPN/OT/PT) with current registration and at least five years of clinical experience to manage complex disability claims in a proactive, patient-centered way. You will collaborate with claimants, attending physicians, and case managers to develop cost-effective plans aimed at early return to employability.

The position offers hybrid work, professional development, and a comprehensive benefits program.

Qualifications

• Regulated healthcare professional with current registration in good standing.
• At least five years of clinical experience.
• Ability to work in a hybrid office and remote environment.
• Reliability Status Security Clearance required for access to Protected B information.

Responsibilities

• Commitment to living our values, assess impact of medical coordination on disability duration.
• Assess diagnostic and treatment needs, develop plans through file review and interviews.
• Negotiate cost-effective, proactive plans for return to employability.
• Maintain ongoing contact with claimants and providers; support case managers.
• Prepare written reports and maintain electronic records.

Skills

Regulated healthcare professional with

Current registration in good standing

Five years clinical experience

Excellent verbal and written skills

Ability to work in office and remotely

Reliability Status Security Clearance

MS Office (Word, Excel, Outlook)

Tools

MS Office

Word

Excel

Outlook

Job description

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We are looking for aDisability Medical Coordinator with current registration in good standing with respective governing body (Nurse, Licensed Practical Nurse, Occupational Therapist, Physiotherapist).

The Medical Coordinator medically manages complex disability claims in a pro-active manner. This involves working directly with a claimant’s attending physician to achieve a level of functional improvement that supports the earliest possible return to employability. The Coordinator accomplishes this by confirming the accuracy of a diagnosis, clarifying the functional impact of the diagnosis, accessing diagnostic testing (as needed), researching and arranging external specialist consultations, researching and securing external treatment providers, all aimed at functional improvement with the goal of a return to employability.

What you will do

• Commitment to living our values of Customer View, Integrity, Partnership, and Communities;
• Assess the potential for medical coordination to impact the duration of a disability claim;
• Assess diagnostic and treatment needs, developing plans through file review and telephone interview of claimants and involved treatment providers;
• Negotiate and develop cost-effective, proactive plans for actions focusing on return to employability;
• Maintain frequent ongoing contact with claimants, focusing on barrier resolution and functional improvements;
• Provide ongoing support and consultation to Case Managers and Rehabilitation Consultants through the claim management process;
• Prepare written reports detailing findings and recommendations;
• Accurately maintain electronic file documentation and internal records.

What you will bring

• Regulated healthcare professional with current registration in good standing with respective governing body (RN, LPN, OT, PT);
• At least five years of clinical experience;
• Ability to excel within a Purpose/Vision driven environment;
• Proven ability to thrive in a challenging, demanding and dynamic work environment;
• Strong organizational skills with demonstrated ability to be flexible and adaptable to changing priorities;
• Excellent verbal and written communication skills;
• Ability to work independently while contributing to team goals;
• Ability to work in office and remotely from home
• Excellent problem solving and decision making skills;
• Ability to use MS Office suite (Word, Excel and Outlook);
• Reliability Status Security Clearance– this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by theGovernment of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $59,800 - $99,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well well.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted

#LI-Hybrid

Requisition ID: 6212

Category: Claims Management

Location: Vancouver, British Columbia, CA

Date: Aug 7, 2026