Disability Management Team Lead

J.D. Irving, Limited; Dartmouth; On-site; CAD 70,000 - 85,000; Full time

Job summary

A leading company in the retail division is seeking a Return to Work Team Lead to manage disability cases and coordinate services. The role involves collaborating with various stakeholders to ensure effective claims management and support for employees during their return-to-work process. The ideal candidate will have experience in disability management and strong problem-solving skills.

Qualifications

• 2-4 years of experience in a disability management team.
• Knowledge of relevant laws and regulations related to return-to-work.

Responsibilities

• Coordinate the RTW program and case management.
• Collaborate with healthcare providers for effective claims management.

Skills

Problem Solving

Teamwork

Education

CDMP Certification

Job description

The Return to Work Team Lead is responsible for managing the Disability team and handling cases within the Retail Division. This includes submitting documents, reviewing policies related to benefits or services, and coordinating other disability-related services.

Qualifications

• 2-4 years of experience in a disability management team
• Knowledge of relevant laws and regulations related to return-to-work and workers' compensation laws
• Certification such as CDMP or equivalent is considered an asset
• Ability to work effectively both as a key team member and independently
• Strong problem-solving skills for difficult and complex issues

Responsibilities

• Coordinate the RTW program and case management
• Collaborate with outside providers, healthcare providers, managers, supervisors, and employees to ensure effective and timely claims management
• Monitor claims and support defense claims
• Provide support and guidance to employees throughout the return-to-work process
• Develop, train, and review data related to wellness programs
• Share knowledge and guidance with the team regarding best practices in claims management policies