Disability Claims Tech Analyst - Hybrid & Growth

iA Financial Group; Quebec; Hybrid; CAD 48,000 - 68,000; Full time

Benefits offered by this job

Hybrid work model

Group insurance

Vacation entitlement

Telemedicine

Employee assistance programs

Discounts on iA products

Job summary

iA Financial Group is seeking a Technical Analyst, Disability Claims to support the timely assessment of new short-term disability claims and payment of eligible benefits. You will interact with clients, employers, and stakeholders to gather information and ensure accurate processing, all within a hybrid work model that supports work-life balance.

The role emphasizes analytical rigor, empathy, and clear communication to deliver a professional client experience, with base compensation within the

Qualifications

• Demonstrates administrative rigor in high-volume claims processing.
• Strong analytical skills to interpret medical, administrative, and contractual information.
• Empathy and client-centered approach to servicing claimants.
• Excellent verbal and written communication with diverse stakeholders.

Responsibilities

• Gather and analyze medical, administrative, and contractual data to open and assess new short-term disability claims.
• Communicate with clients, employers, and stakeholders to obtain information and ensure thorough follow-up.
• Determine claim eligibility according to contract provisions and procedures.
• Process eligible benefits through accelerated payment for straightforward claims.
• Maintain complete and accurate claim records in internal systems.

Skills

Administrative rigor

Analytical skills

Empathy

Clear communication

Job description

iA Financial Group is seeking a Technical Analyst, Disability Claims to support the timely assessment of new short-term disability claims and payment of eligible benefits. You will interact with clients, employers, and stakeholders to gather information and ensure accurate processing, all within a hybrid work model that supports work-life balance.

The role emphasizes analytical rigor, empathy, and clear communication to deliver a professional client experience, with base compensation within the