Disability Claims Coordinator (Construction Industry)

Socket.dev; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Sureway Construction Group of Companies is seeking a Disability Claims Coordinator/Collection Technician to manage WCB and short- and long-term disability processes from Edmonton, AB. The role covers coordination of medical treatment, entitlement decisions, and return-to-work planning within our construction division.

This in-office position requires strong negotiation, confidentiality, and multi-tasking abilities, with a focus on stakeholder collaboration and interjurisdictional claims

Qualifications

• Post-Secondary Education in Occupational Health and Safety, Disability Management, or a related degree.
• Minimum 3 years of WCB experience and disability management.
• Solid understanding of the Alberta Workers’ Compensation system.
• Experience in caseload management, vocational rehabilitation and/or bodily injury.
• Familiarity with medical or rehabilitative terminology is an asset.
• Strong communication, confidentiality, negotiation and conflict management skills.
• Proficiency with Internet, Word/Excel and Outlook.

Responsibilities

• Management of the Disability Claims process including WCB, Short-Term and Long-Term Disability for Sureway Group of Companies, including the Modified Work Program.
• Manage the Substance Abuse Program.
• Demonstrate problem solving and critical thinking when determining the relationship between mechanism of injury and diagnosis by gathering and analyzing relevant information and planning to facilitate a return to work.
• Interpreting medical reports and coordinating medical treatment.
• Determining entitlement of medical and financial benefits.
• Establishing compensation rates, determining the appropriate wage replacement benefits. payable and determining medical aid and non-rate based entitlements.
• Building strong relationships with stakeholders and collaborating with them in the return to work process every step of the way.
• Manage interjurisdictional claims.
• Manage Cost Relief.
• Other duties as required to support departmental requirements.
• Conduct drug collections and testing, as well as alcohol testing.
• Booking 3rd party pre-employment, post-incident & reasonable cause testing.
• Organize and maintain paperwork flow and process.
• Deliver test results to donors.
• Follow up on lab collections.
• Order supplies.
• Organize calibration of equipment.

Skills

WCB experience

Disability management

Caseload management

Vocational rehabilitation

Bodily injury

Microsoft Word/Excel/MS Outlook

Negotiation

Communication skills

Education

Post-Secondary Education in Occupational Health and Safety

Disability Management degree or related

Tools

MS Word/Excel/MS Outlook

Job description

Overview

Disability Claims Coordinator/Collection Technician (Construction Industry)

Sureway Construction Group of Companies is recruiting for a professional Disability Claims Coordinator/Collection Technicianto join our team!

Sureway Construction Group offers a fantastic opportunity to join a leading team in the construction industry. We offer a friendly, fast-paced environment, great benefits, and a strong team of professionals.

Location: Edmonton, AB (9175 – 14 Street NW) Please note: there is no direct access to public transportation.

Hours: Permanent, Full-time, Monday-Friday; 7:30am – 4:30pm (IN-OFFICE), On-Call (Evenings & Weekends)

Requirements:

• Personal Reliable Vehicle

Pre-employment:

• Drug and alcohol testing (swab-based test)
• Successful completion of Company Orientation and site-specific orientation

Disability Claims Coordinator Responsibilities:

• Management of the Disability Claims process including WCB, Short- Term and Long-Term Disability for Sureway Group of Companies, including the Modified Work Program.

• Manage the Substance Abuse Program.
• Demonstrate problem solving and critical thinking when determining the relationship between mechanism of injury and diagnosis by gathering and analyzing relevant information and planning to facilitate a return to work.
• Interpreting medical reports and coordinating medical treatment.
• Determining entitlement of medical and financial benefits.
• Establishing compensation rates, determining the appropriate wage replacement benefits. payable and determining medical aid and non-rate based entitlements.
• Building strong relationships with stakeholders and collaborating with them in the return to work process every step of the way.
• Manage interjurisdictional claims.
• Manage Cost Relief.
• Other duties as required to support departmental requirements.

Disability Claims Coordinator Knowledge, Skills & Abilities:

• Post-Secondary Education in Occupational Health and Safety, Disability Management, or a related degree.
• Minimum 3 years of WCB experience and short-term and long-term disability management.
• A solid understanding of the Alberta Workers’ Compensation system, its hierarchy, departments and workflow is required, as well as having sound business knowledge.
• A good understanding of WorkSafeBC and Saskatchewan WCB, is considered an asset.
• Experience in caseload management, vocational rehabilitation and/or bodily injury

insurance claims.

• Familiarity with medical or rehabilitative terminology is an asset.
• The ability to understand and apply policy while understanding the need for creative problem solving, critical thinking, independent decision-making and flexibility skills.
• Effective communication skills – active listening, collaboration and effective verbal and written communication skills.
• High degree of confidentiality.
• Strong negotiation and conflict management skills.
• Ability to creatively solve complex and sensitive issues.
• Ability to multitask and be highly organized.
• Proficiency in the use of the Internet, Microsoft Word/Excel, MS Outlook.
• Demonstrate effective negotiation, mediation, and conflict resolution skills to resolve differing opinions on a wide variety of claim issues. This includes workers, employers, and medical and other service providers.

Specimen Collector Responsibilities:

• Conduct drug collections and testing, as well as alcohol testing.
• Booking 3rd party pre-employment, post-incident & reasonable cause testing.
• Organize and maintain paperwork flow and process.
• Deliver test results to donors.
• Follow up on lab collections.
• Order supplies.
• Organize calibration of equipment.

Sureway Construction Group is an equal opportunity employer. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted.

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