Director, Wealth Tech Solutions

Canada Life; Toronto; On-site; CAD 128,000 - 178,000; Full time

Benefits offered by this job

Career Development

Health & Wellness

Time Off

Financial Security

Rewards and Recognition

Community

Job summary

Canada Life in Toronto is seeking a Director, Technical Solutions to lead the Individual Wealth Technology portfolio within Application Delivery. You will mentor teams, partner with business and technology stakeholders, and drive delivery of high‑quality wealth technology solutions that align with strategic goals.

You will oversee application delivery, adoption, and support, champion standards, and build trusted relationships across Canada Life to enable business capabilities and client outcomes

Qualifications

• Degree/diploma in computer science or related discipline, or equivalent combination of training and experience
• A minimum of 10+ years’ related experience supporting technology platforms and delivering projects/products to enable businesses capabilities
• Ideal candidate has experience working with Wealth businesses and systems and maintains a strong knowledge of wealth products in the Canadian financial services market
• Experience managing through change, enabling an execution excellence culture and applying technology thought leadership to solve problems
• Excellent leadership skills with the ability to hire, inspire, train/develop, performance manage and drive high employee engagement
• Ability to respond to and generate urgency, create clarity thorough ambiguity, and pivot quickly when needed
• Demonstrated experience in challenging the status quo and identifying areas of improvement (across people, process, and technology)
• Preference and experience working in a complex environment that is rapidly evolving, with high expectations for excellence and achievement
• Excellent written and verbal communication skills to interact effectively with all levels, technical and non-technical, within the organization
• Able to be "hands-on" with support when needed, but also have a strategic / business mindset

Responsibilities

• Build partnerships with stakeholders in the business and technology functions to evolve (imagine new solutions), optimise (increase the impact of existing applications) and stabilise (resolve issues or escalated problems).
• Act as a trusted advisor and thought leader to the business areas by proactively building relationships to understand the business’ current state, short and long-term priorities, ensuring open and ongoing communication to proactively address any issues
• Partner with preferred vendors to understand product roadmaps, recommend new solutions and ideas to drive both customer and business outcomes
• Ensure leaders and team members cut through siloes to work together towards common goals
• Lead and develop team, manage delivery and support of technology services, while ensuring execution excellence and team engagement
• Contribute to team, financial, and workforce planning
• Lead and adapt to change; be an advocate for change and help minimize ambiguity for teams through change.
• Implement and optimize standards for service delivery and technology platform management
• Consult with architects, business leaders, and vendors on the best strategy, options, and technology roadmaps to meet client and business objectives
• Directly collaborate with business stakeholders to prioritize incoming portfolio components
• Support delivery execution of business technology projects and large work packages
• Leverage technology; share knowledge by introducing team to enabling technologies and frameworks to better manage the environment and gain measurable efficiencies.
• Lead the continuous operation of applications and infrastructure, ensuring compliance with operational standards, and meeting business needs
• Create and manage metrics dashboards to showcase productivity, costs, demand, supply and spend, using a data driven approach for decision making
• Ensure applications’ availability and resources are aligned with current and future support needs through the development of roadmaps and use of metrics
• Support business stakeholders by coordinating escalations to resolve user incidents
• Keep current on industry technology direction and best practices

Skills

Strategic leadership

Stakeholder management

Change management

Team development

Wealth domain knowledge

Education

Degree in computer science or related field

Job description

Canada Life in Toronto is seeking a Director, Technical Solutions to lead the Individual Wealth Technology portfolio within Application Delivery. You will mentor teams, partner with business and technology stakeholders, and drive delivery of high‑quality wealth technology solutions that align with strategic goals.

You will oversee application delivery, adoption, and support, champion standards, and build trusted relationships across Canada Life to enable business capabilities and client outcomes