Director, Transformation & AI Enablement

Xplor; Canada; Remote; CAD 190,000 - 220,000; Full time

Benefits offered by this job

Paid parental leave

GiveBackDays/volunteering days

Diversity & Inclusion initiatives

Job summary

Xplor is seeking a Director, Transformation to lead end-to-end workstreams, partnering with senior stakeholders across business integration, systems modernization, and AI applications in customer-facing functions. This 12-month fixed-term role offers impact, visibility, and the possibility of extension into a leadership position.

You will drive design-to-implementation programs, steer complex cross-functional initiatives, and shape future-state solutions with executives, while managing risk and

Qualifications

• 8+ years of experience in transformation, strategy/management consulting, program management, or operations roles.
• Proven track record of leading complex, cross-functional programs, ideally in a SaaS and/or payments environment.
• Experience working in or alongside private equity-backed companies is a plus.

Responsibilities

• Own transformation projects from design through implementation and measurement of long-term business outcomes.
• Lead the transformation agenda for one or more assigned business functions.
• Partner with business leaders to identify opportunities, define future-state solutions, and translate strategic priorities into sequenced execution plans.
• Recommend project design, priorities, resources, vendors, and implementation approaches to the Chief Transformation Officer.
• Define project scope, milestones, responsibilities, dependencies, success measures, and governance.
• Lead internal stakeholders, external vendors, and contracted teams while maintaining accountability for delivery.
• Design and implement AI-enabled processes, automations, and operating models in partnership with internal and external teams.
• Develop financial models, business cases, data analyses, and performance measures to guide decisions and evaluate results.
• Identify risks, organizational impacts, and delivery barriers early, working across functions to resolve them.
• Prepare clear progress updates and recommendations for the Chief Transformation Officer, CEO, and senior leadership.

Skills

Project management

Financial modeling

Change management

Stakeholder management

Problem solving

Job description

Xplor is seeking a Director, Transformation to lead end-to-end workstreams, partnering with senior stakeholders across business integration, systems modernization, and AI applications in customer-facing functions. This 12-month fixed-term role offers impact, visibility, and the possibility of extension into a leadership position.

You will drive design-to-implementation programs, steer complex cross-functional initiatives, and shape future-state solutions with executives, while managing risk and