Director, strategic programs & portfolio management

Société Financière Manuvie; Toronto; Hybrid; CAD 145,000 - 195,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work arrangements

Health, dental & wellness benefits

Career development programs

Job summary

Société Financière Manuvie invites a seasoned Director to lead Strategic Programs & Portfolio Management for Canada Operations. You will drive governance, financial oversight, and execution of a portfolio of strategic investments aligning with business priorities and delivering measurable outcomes.

Reporting to the AVP, Operations Excellence, this role partners with senior leaders across Operations, Technology, and Finance to shape portfolio management practices and enterprise-wide

Qualifications

• 8-12+ years of project, program, portfolio management, or transformation leadership experience.
• Proven experience leading large-scale, cross-functional business transformation programs.
• Experience within insurance, financial services, or other highly regulated industries.
• Demonstrated expertise managing scope, schedule, budget, resources, risks, and stakeholder communications across complex initiatives.
• Strong financial acumen, including business case development, investment analysis, budgeting, forecasting, and benefits realization.
• Experience preparing executive-level presentations, governance materials, and strategic recommendations.

Responsibilities

• Lead governance and oversight of the Canada Operations strategic initiative portfolio.
• Establish portfolio management practices that provide transparency into investment performance, risks, dependencies, and outcomes.
• Partner with Operations and Technology leaders to prioritize investments based on strategic value, financial impact, customer experience improvements, and organizational capacity.
• Own the development, review, challenge, and governance of business cases across Canada Operations.
• Ensure business cases are supported by robust financial analysis, operational assumptions, implementation plans, and clearly defined benefits.
• Lead executive reviews and challenge sessions to validate assumptions, risks, and expected outcomes.
• Manage financial oversight of strategic investments, including budgets, forecasts, funding approvals, and portfolio spend tracking.
• Provide consolidated portfolio financial reporting and strategic insights to executive leadership.
• Support annual planning activities, strategic funding requests, and forecasting exercises.
• Monitor and report on ROI, productivity gains, risk reduction, customer outcomes, and benefits realization.
• Develop executive-ready reporting materials for leadership teams, Finance, and Governance Committees.
• Lead portfolio review meetings and governance forums while translating complex data into actionable recommendations.

Skills

Leadership

Strategic thinking

Cross-functional collaboration

Financial analysis

Executive communication

Stakeholder management

Portfolio governance

Education

Bachelor's degree in Business, Finance, Operations, Engineering, or related discipline

PMP, PgMP, MSP, Lean Six Sigma, or equivalent certification

MBA or advanced business-related degree

Tools

Microsoft Excel

Power BI

Job description

The Director, Strategic Programs & Portfolio Management plays a critical leadership role in driving Canada Operations' strategic transformation agenda. Reporting to the AVP, Operations Excellence, this position leads governance, financial management, and execution oversight of a portfolio of strategic investments that support business growth, operational efficiency, and customer experience improvements. This role partners closely with senior leaders across Operations, Technology, and Finance to ensure initiatives are aligned with business priorities, supported by sound financial analysis, and deliver measurable business outcomes. The successful candidate will have the opportunity to influence enterprise-wide transformation initiatives while shaping portfolio management practices and strategic decision-making.

Position Responsibilities

• Lead governance and oversight of the Canada Operations strategic initiative portfolio.

• Establish portfolio management practices that provide transparency into investment performance, risks, dependencies, and outcomes.

• Partner with Operations and Technology leaders to prioritize investments based on strategic value, financial impact, customer experience improvements, and organizational capacity.

• Own the development, review, challenge, and governance of business cases across Canada Operations.

• Ensure business cases are supported by robust financial analysis, operational assumptions, implementation plans, and clearly defined benefits.

• Lead executive reviews and challenge sessions to validate assumptions, risks, and expected outcomes.

• Manage financial oversight of strategic investments, including budgets, forecasts, funding approvals, and portfolio spend tracking.

• Provide consolidated portfolio financial reporting and strategic insights to executive leadership.

• Support annual planning activities, strategic funding requests, and forecasting exercises.

• Monitor and report on ROI, productivity gains, risk reduction, customer outcomes, and benefits realization.

• Develop executive-ready reporting materials for leadership teams, Finance, and Governance Committees.

• Lead portfolio review meetings and governance forums while translating complex data into actionable recommendations.

Required Qualifications

• 8-12+ years of project, program, portfolio management, or transformation leadership experience.

• Proven experience leading large-scale, cross-functional business transformation programs.

• Experience within insurance, financial services, or other highly regulated industries.

• Demonstrated expertise managing scope, schedule, budget, resources, risks, and stakeholder communications across complex initiatives.

• Strong financial acumen, including business case development, investment analysis, budgeting, forecasting, and benefits realization.

• Experience preparing executive-level presentations, governance materials, and strategic recommendations.

• Exceptional communication, influencing, and stakeholder management skills.

• Bachelor's degree in Business, Finance, Operations, Engineering, or a related discipline.

Preferred Qualifications

• Experience leading enterprise portfolio management or strategic investment portfolios.

• PMP, PgMP, MSP, Lean Six Sigma, or equivalent certification.

• Experience supporting executive governance committees and funding approval processes.

• Strong understanding of operational transformation, process improvement, and change management methodologies.

• MBA or advanced business-related degree.

When You Join Our Team

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

Le poste annoncé correspond à une vacance existante.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à [e-mail].

Région de référence du salaire

Toronto, Ontario

Modalités de travail

Hybride

L’échelle salariale devrait se situer entre

$145,130.00 CAD - $195,130.00 CAD

Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Si vous postulez à ce poste en dehors de votre lieu principal, veuillez contacter [e-mail] pour connaître la fourchette salariale applicable à votre région.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à [e-mail] pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.

Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande. Pour en savoir plus, veuillez consulter notre énoncé sur la collecte de renseignements personnels.