Manager, agile delivery & portfolio enablement

Société Financière Manuvie; Toronto; Hybrid; CAD 93,000 - 143,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Manuvie in Toronto seeks a Manager, Agile Delivery & Portfolio Enablement to lead People Technology delivery and operations for the portfolio. You will drive agile practices, coordinate quarterly planning, and deliver executive reporting to leadership.

The role requires 5–8+ years in Agile delivery, SAFe environments, and experience coordinating multi-team initiatives. A hybrid work model and strong stakeholder collaboration are expected.

Qualifications

• Bachelor's degree in Business, Technology, Information Systems, Human Resources, Project Management, or related discipline.
• SAFe, Scrum, SAFe Scrum Lead, SAFe Agilist, or related certifications are assets.
• 5–8+ years in Agile Delivery, Scrum Leadership, Portfolio Enablement, or related fields.
• Experience in SAFe delivery environments with quarterly planning and cross-team dependency management.
• Experience supporting enterprise technology portfolios in complex, matrixed organizations.
• Comfort with Agile ceremonies, governance, and executive reporting; HR technology exposure preferred.

Responsibilities

• Facilitate sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Support Agile teams in delivering commitments and achieving sprint objectives.
• Track delivery progress, risks, dependencies, and impediments; elevate risks to leadership.
• Partner with Product Leaders to define priorities and sequencing; manage cross-team dependencies.
• Coordinate portfolio governance, quarterly planning, and resource capacity planning.
• Develop executive dashboards and reporting for portfolio health and decisions.
• Support intake, triage, and triaging of operational requests and incidents.
• Improve delivery effectiveness through process enhancements and governance adherence.

Skills

Jira

Power BI

Smartsheet

Microsoft PowerPoint

Microsoft Excel

Microsoft Teams

SharePoint

Education

Bachelor's degree in Business, Technology, Information Systems, Human Resources, Project Management, or related discipline

SAFe/Scrum/PMP or Portfolio Management certifications (asset)

Job description

Role Summary

The Manager, Agile Delivery & Portfolio Enablement serves as the delivery and operational lead for the People Technology portfolio.

Key Responsibilities

Agile Delivery Leadership

• Facilitate sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Support Agile teams in delivering commitments and achieving sprint objectives.
• Track delivery progress, risks, dependencies, and impediments.
• Partner with Product Leaders to ensure priorities are clearly defined and appropriately sequenced.
• Coordinate and manage cross-team dependencies.
• Support Agile maturity and continuous improvement initiatives.
• Maintain delivery metrics, dashboards, and reporting within Jira and related tools.
• Provide visibility into delivery health and proactively elevate risks requiring leadership attention.
• Support quarterly planning activities and dependency management across teams operating within Agile and SAFe delivery models.

Portfolio Planning & Governance

• Coordinate portfolio-level Quarterly Planning activities across the People Technology function.
• Support Quarterly Operations Planning to align delivery commitments, business priorities, and resource capacity.
• Maintain integrated portfolio roadmaps, milestones, risks, dependencies, and delivery schedules.
• Facilitate prioritization discussions across strategic initiatives, operational work, platform enhancements, and regulatory requirements.
• Coordinate governance forums and ensure adherence to established operating rhythms.
• Support annual planning, affordability discussions, and portfolio reviews.
• Provide portfolio insights, analysis, and recommendations to support leadership decision‑making.

Executive Reporting & Leadership Support

• Coordinate preparation of Book of Work executive reporting and portfolio reviews.
• Develop and maintain executive dashboards and portfolio reporting.
• Consolidate delivery status, portfolio health, risks, dependencies, capacity updates, and key decisions.
• Support leadership meetings through development of materials, analysis, action tracking, and follow‑up activities.
• Provide leaders with timely and accurate delivery and portfolio insights.

Technology Operations & Triage Coordination

• Support portfolio intake and triage processes.
• Coordinate operational requests, production issues, and enhancement prioritization activities.
• Facilitate escalation management and resolution tracking.
• Monitor portfolio health and identify areas requiring leadership attention.
• Support process improvements that increase delivery effectiveness and operational efficiency.
• Help ensure alignment between operational activities and strategic priorities.

Capacity Planning & Resource Visibility

• Maintain portfolio capacity and allocation information within approved planning tools, including Smartsheet.
• Support quarterly planning activities by providing resource and capacity insights.
• Identify potential capacity constraints and associated delivery risks.
• Support affordability and staffing discussions through reporting and analysis.
• Maintain workforce planning artifacts and reporting for leadership review.

Change Governance & Risk Management

• Support Change Control Board governance activities where required.
• Prepare governance materials, impact assessments, business cases, and supporting documentation.
• Track decisions, approvals, action items, risks, and dependencies.
• Support audit, compliance, privacy, security, and risk management activities.
• Ensure adherence to established governance and change management processes.

Qualifications

Education

• Bachelor's degree in Business, Technology, Information Systems, Human Resources, Project Management, or a related discipline.
• Agile, Scrum, SAFe (SAFe Scrum Lead, SAFe Agilist, or related), PMP, or Portfolio Management certifications are considered an asset.

Experience

• 5-8+ years of experience in Agile Delivery, Scrum Leadership, Portfolio Enablement, Technology Operations, Program Delivery, or a related discipline.
• Experience serving as a Scrum Lead, Agile Delivery Lead, or similar role supporting one or more Agile teams.
• Experience working within Agile and SAFe delivery environments, including quarterly planning and cross‑team dependency management.
• Experience supporting enterprise technology portfolios within complex, matrixed organizations.
• Experience facilitating Agile ceremonies and coordinating cross‑functional technology initiatives.
• Experience supporting quarterly planning, governance, and executive reporting.
• Experience working with delivery teams, product leaders, and business stakeholders to manage priorities, risks, and dependencies.
• Experience supporting Human Resources technology platforms and processes is strongly preferred.

Technical Skills

Required Experience

• Jira
• Power BI
• Smartsheet
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Teams
• SharePoint

Preferred Experience

• HR Technology ecosystems
• AI-enabled technology solutions

Knowledge & Competencies

• Agile and Scrum methodologies
• Scaled Agile Framework (SAFe) principles and practices
• Portfolio planning and governance
• Executive reporting and data storytelling
• Roadmap and dependency management
• Quarterly planning and prioritization
• Capacity planning and resource visibility
• Risk and issue management
• Stakeholder management and facilitation
• Operational triage and escalation management
• Continuous improvement methodologies

Success Measures

• Enable consistent and effective Agile delivery practices across People Technology squads.
• Deliver accurate and timely quarterly planning and portfolio reporting.
• Maintain visibility into portfolio health, delivery progress, risks, and dependencies.
• Improve delivery predictability through effective dependency and risk management.
• Maintain accurate capacity and resource planning information.
• Support effective intake, triage, and prioritization processes.
• Enable informed leadership decision‑making through timely reporting and analysis.
• Improve coordination across strategic, operational, and enhancement work while reducing delivery friction.

When you join our team:

We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

#LI-Hybrid

Le poste annoncé correspond à une vacance existante.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi.

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, d’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d’accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à [e-mail].

Région de référence du salaire

Toronto, Ontario

Modalités de travail

Hybride

L’échelle salariale devrait se situer entre

$92,900.00 CAD - $142,900.00 CAD

Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Si vous postulez à ce poste en dehors de votre lieu principal, veuillez contacter [e-mail] pour connaître la fourchette salariale applicable à votre région.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment l’assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à [e-mail] pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.

Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande. Pour en savoir plus, veuillez consulter notre énoncé sur la collecte de renseignements personnels.