Director, Revenue Management

Cabot; Toronto; On-site; CAD 120,000 - 190,000; Full time

Job summary

Cabot is seeking a Director, Revenue Management to lead the pricing and inventory strategy for our luxury resort properties, including Cabot Cape Breton and Cabot Citrus Farms. You will partner with Commercial leadership, Marketing, Golf Operations, Reservations, and Finance to optimize ADR, occupancy, RevPAR, and guest spend across accommodations, golf, packages, and experiences.

The ideal candidate brings 8+ years in revenue management within hospitality or luxury resorts, strong Excel

Qualifications

• Bachelor's degree required; 8+ years in revenue management within hospitality, golf, or resort ops.
• Strong Excel modelling and data analytics skills; ability to translate data into actionable insights.
• Experience with PMS, CRS, RMS systems and distribution channels is preferred.

Responsibilities

• Develop and execute revenue strategies to maximize profitability across resort revenue streams.
• Lead tee sheet yield, pricing by day/season, and stay-and-play packages.
• Forecast daily to yearly revenue and present insights to leadership.
• Manage distribution and channel mix; ensure pricing consistency.

Skills

Communication

MS Office

Excel

Independence

Project management

Analytics

Financial modeling

Hotel revenue

Golf revenue

Education

Bachelor's degree in Hospitality, Business, Finance, Economics, or related field

Tools

PMS

CRS

RMS

Job description

Title: Director, Revenue Management

Reports to: Director, Commercial, Cabot Citrus Farms

Location: Toronto, Ontario

Job Type: Full-time Permanent

About Cabot

Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton and Cabot Wilds in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Serket Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.

Position Overview

The Director, Revenue Management, is responsible for maximizing total resort revenue through inventory management, demand forecasting, and business analytics. This role is responsible for revenue optimization at Cabot Cape Breton and Cabot Citrus Farms across accommodations, golf operations, stay-and-play packages, memberships (where applicable), food & beverage, and ancillary resort experiences.

Working closely with Commercial leadership, Home Office Marketing, Golf Operations, Reservations, Finance, and Property Leadership, Cabot's Director, Revenue Management develops data-driven strategies that increase occupancy, ADR (Average Daily Rate), RevPAR, golf utilization, and total guest spend while ensuring an exceptional guest experience.

Profile Overview

The successful Director, Revenue Management, is a commercially astute, analytical leader with progressive experience driving revenue performance across luxury hospitality, resort, and golf operations. They combine expertise in pricing, forecasting, inventory and distribution strategy, financial modelling, and revenue systems with the ability to turn complex data into clear, actionable recommendations.

Collaborative, persuasive, and highly organized, they build trusted partnerships across Commercial, Marketing, Golf Operations, Reservations, Finance, Analytics, and property leadership to optimize accommodations, golf, packages, and ancillary revenue while supporting an exceptional guest experience. An advanced Excel capability, strong communication skills, and an interest in golf and luxury hospitality round out the profile.

This role lives Cabot's values by leading with confidence, communicating with authenticity, approaching decisions and partnerships with humility, and bringing warmth to every guest interaction.

Core Accountabilities

Revenue Strategy

• Develop and execute revenue management strategies to maximize profitability across all resort revenue streams.
• Analyze historical trends, booking pace, market demand, competitive positioning, and economic indicators to optimize pricing.
• Build short- and long-term demand forecasts.
• Establish dynamic pricing strategies for accommodations, golf tee times, packages, and seasonal promotions.
• Optimize inventory allocation across direct channels, tour operators (where applicable), and group business.

Golf Revenue Optimization

• Develop tee sheet yield strategies to maximize revenue and course utilization.
• Optimize pricing by day of week, season, time of day, and demand.
• Consult on pricing for public play, resort guests, members (if applicable), tournaments, and stay-and-play packages.
• Analyze golfer behavior, booking windows, and cancellation trends.

Resort Revenue Management

• Optimize:
  • Guest room pricing
  • Resort packages
  • Extended stay / golf offers
  • Dining packages
  • Retail promotions
  • Resort activities and experiences
• Identify opportunities to increase ancillary revenue and total revenue per guest during
  • Peak demand periods
  • Shoulder season
  • New product launches

Forecasting & Analytics

• Produce daily, weekly, monthly, and annual revenue forecasts.
• Run Daily Business Reviews with both property teams to review group leads coming in.
• Monitor:
  • Occupancy
  • ADR
  • RevPAR
  • Golf rounds
  • Tee sheet utilization
  • Package performance
  • Booking pace
  • Market segmentation
• Present actionable insights and recommendations to resort leadership.

Distribution Management

• Manage room inventory across all distribution channels.
• Ensure pricing consistency and inventory accuracy.
• Partner with Commercial leadership and Home Office Marketing on promotional offers and digital campaigns.
• Evaluate channel profitability and acquisition costs.

Reporting

Work with Analytics team to develop dashboards and reports tracking:

• Revenue performance
• Occupancy
• Booking pace
• Channel mix
• Market share
• Competitive pricing
• Golf utilization
• Forecast accuracy
• Package performance
• Revenue opportunities

Skills

• Excellent oral and written communication skills
• Proficiency in Microsoft Office (PowerPoint, Word)
• Advanced skills using Excel
• Ability to work independently and as a part of a larger team
• Ability to manage multi-stakeholder projects and see them from concept to completion
• Strong analytical and financial modeling skills.
• Strong understanding of hotel and golf revenue metrics.
• Excellent communication and presentation skills.

Education And Work Experience

• Experience working in fast-paced environments under pressure
• Bachelor's degree in Hospitality, Business, Finance, Economics, or related field.
• 8+ years of revenue management experience in hospitality, golf, and resort operations.
• Experience with hotel Property Management Systems (PMS), Central Reservation Systems (CRS), and Revenue Management Systems (RMS).
• Knowledge of golf operations and tee sheet management systems.
• Interest in golf, luxury lifestyle and hospitality is a bonus!