Director, Quality Assurance

iA Financial Group; Quebec; On-site; CAD 90,000 - 130,000; Full time

Job summary

iA Financial Group in Canada seeks an experienced Quality Assurance Leader to guide QA strategy, oversee multiple teams, and ensure the delivery of high-quality software within a regulated insurance environment.

You will define standards, governance, and test automation, collaborate closely with product and development teams, and mentor staff to advance skills while balancing risks and business priorities.

Qualifications

• Requires university degree or equivalent with strong QA background.
• 7–10 years in Quality Assurance, including team management.
• Knowledge of SDLC and Agile, Lean, SAFe methodologies.
• Experience in insurance domain is a plus; French and English proficiency required.

Responsibilities

• Lead QA strategy and oversee testing activities within teams.
• Define standards, governance, and metrics for testing quality.
• Drive automation and risk-based test planning across projects.
• Collaborate with stakeholders to align testing with business priorities.

Skills

Team leadership

Communication

Decision making

Risk management

Quality assurance

Stakeholder influence

Azure DevOps

Education

University degree in a relevant field

Tools

Azure DevOps

Job description

What you’ll accomplish with us

• Mobilizing your team around priorities, clarifying roles and expectations, and fostering an environment built on accountability, collaboration, and performance;
• Supporting talent development by promoting skill growth, career progression, and knowledge sharing;
• Overseeing activities, capacity planning, and resource allocation to meet organizational priorities and practice standards while ensuring sound administrative management of the team;
• Defining the vision and strategic direction of the Quality Assurance practice and evolving standards, methodologies, tools, and validation mechanisms;
• Promoting the team's expertise and fostering a culture of quality based on prevention, accountability, and continuous learning;
• Establishing performance indicators and governance tools to provide visibility into testing quality, work predictability, and practice maturity;
• Guiding testing strategies based on risks, business needs, and delivery priorities, while monitoring industry trends and innovations in quality assurance, test automation, and artificial intelligence.

What could accelerate your success in this role

• Holds a relevant university degree or an equivalent combination of education and experience;
• Has 7 to 10 years of relevant experience in Quality Assurance, including experience managing teams;
• Demonstrates strong knowledge of the application development lifecycle and Agile, Lean, and SAFe methodologies within collaborative environments;
• Masters quality assurance practices applied throughout the development lifecycle, including test strategy, risk management, and automation;
• Is recognized for strong communication, presentation, and knowledge-sharing skills, as well as the ability to influence stakeholders across teams;
• Demonstrates sound judgment, analytical thinking, and the ability to make decisions in complex environments with competing priorities;
• Can transform improvement and innovation opportunities into practical, value-added solutions;
• Has knowledge of the property and casualty insurance industry and Azure DevOps testing functionalities, which are considered strong assets.
• Advanced level of French language proficiency required.
• Intermediate level of English language proficiency required, as the incumbent will be required to collaborate and communicate with unilingual English-speaking partners on a regular basis.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence;
• AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth;
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

• Flexible group insurance plans;
• Competitive retirement savings plan;
• Employee share purchase plan;
• Vacation program, wellness days, and personal development days;
• Telemedicine services;
• Employee and Family Assistance Program (EFAP);
• Ergonomic furniture program;
• Performance bonus;
• Discounts on iA products;
• And much more!

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s) Montreal / 1981 McGill College Avenue

Posting End Date

2026-10-30

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes of the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model.

As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.