Director – Platform Delivery

Jobtailor

Toronto

On-site

CAD 90,000 - 130,000

Full time

5 days ago

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Job summary

Jobtailor is seeking a Senior Delivery Leader to oversee technology, digital and platform delivery with a focus on building high‑performing teams and sustainable outcomes. You will guide agile and product‑driven work, translate strategic priorities into deliverables and partner across Product, Technology and HR Ops to drive value.

You will coach senior analysts and delivery professionals, lead workforce planning, and champion evidence‑based improvements to enhance capacity, speed and quality

Qualifications

Significant experience leading technology, digital, platform or enterprise solution delivery teams
Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
Demonstrated success building healthy, high-performing teams and strengthening leadership capability
Strong experience leading and developing people, providing feedback and supporting meaningful career growth
Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
Experience leading teams through transformation, organizational change and new ways of working
Experience using evidence and performance insights to identify delivery constraints and guide improvement
Experience with enterprise HR technology or comparable business platforms is an asset
Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning

Responsibilities

Be accountable for the overall delivery performance, capability, effectiveness and sustainability of assigned teams
Ensure teams translate agreed priorities and technical direction into high-quality delivered outcomes
Partner with Agile Delivery Leads to strengthen flow, planning, predictability, agile maturity and delivery effectiveness
Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
Build resilient, collaborative and effective teams with clear expectations for roles, decision making, collaboration, accountability and outcomes
Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
Lead workforce planning, recruitment, onboarding, performance and talent development
Identify capability or capacity gaps and create practical plans to address them
Help individuals and teams adopt new technologies, roles, ways of working and organizational models
Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes

Skills

Agile Delivery Leadership

Team Effectiveness

Workforce Planning

Talent Development

Change Leadership

Leadership & Coaching

Tools

Enterprise HR Technology

Business Platforms

Job description

Be accountable for the overall delivery performance, capability, effectiveness and sustainability of assigned teams
Ensure teams translate agreed priorities and technical direction into high-quality delivered outcomes
Partner with Agile Delivery Leads to strengthen flow, planning, predictability, agile maturity and delivery effectiveness
Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
Build resilient, collaborative and effective teams with clear expectations for roles, decision making, collaboration, accountability and outcomes
Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
Lead workforce planning, recruitment, onboarding, performance and talent development
Identify capability or capacity gaps and create practical plans to address them
Help individuals and teams adopt new technologies, roles, ways of working and organizational models
Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes

Requirements

Significant experience leading technology, digital, platform or enterprise solution delivery teams
Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
Demonstrated success building healthy, high-performing teams and strengthening leadership capability
Strong experience leading and developing people, providing feedback and supporting meaningful career growth
Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
Experience leading teams through transformation, organizational change and new ways of working
Experience using evidence and performance insights to identify delivery constraints and guide improvement
Experience with enterprise HR technology or comparable business platforms is an asset
Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning

Core Competencies

Demonstrates strong leadership in technology and platform delivery, focusing on team effectiveness, agile methodologies, and performance improvement. Capable of building high-performing teams and managing workforce planning, talent development, and organizational change.

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