Director, People

FIKA Company; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

FIKA Company is seeking a Director of People to oversee people and culture initiatives in the cannabis retail sector. This hands-on role requires strategic leadership, HRIS expertise, and the ability to foster a positive work culture. As part of an innovative company, the Director will enhance employee engagement and manage HR policies for a diverse workforce.

Qualifications

• Minimum 5 years of progressive People & Culture experience.
• Proven experience in HRIS systems management.
• Strong knowledge of Canadian employment law.

Responsibilities

• Act as a trusted advisor on people-related matters.
• Develop and implement People & Culture strategies.
• Support full-cycle talent acquisition and retention strategies.

Skills

Strategic People & Culture leadership

HRIS management

Employee relations

Compensation strategy knowledge

Employee engagement

Communication skills

Education

Bachelor’s degree in Human Resources or Business Administration

CHRL or CPHR designation

Tools

Ceridian Dayforce

Job description

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Talent Acquisition Manager | Cannabis Industry | Retail Leader

About Us :

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.

Title

Director, People – Winning Talent & Culture [P&C] – 14 -18 month payroll contract with benefits

Reports To

VP, Winning Talent & Culture [P&C]

Summary

Reporting the Vice of President of Winning Talent & Culture, the Director of People is a strategic and hands-on leader responsible for driving and executing key WT&C (People & Culture) initiatives across the organization.

This role oversees the HRIS function, specifically with a focus on Ceridian Dayforce, serves as the senior HR Business Partner, and acts as a key advisor on employee relations, compensation strategy, people policies and employee engagement. The Director will work closely with cross-functional leaders to develop scalable people strategies that support business goals, foster a strong culture, and deliver an exceptional employee experience. Additionally, this position will be part of a best-in-class support team, known for pioneering the retail cannabis space in Canada, and contribute to other people-related tasks as needed.

Core Competencies

• Strategic People & Culture leadership with a track record of driving results.
• Deep knowledge of HRIS systems, particularly Ceridian Dayforce, including implementation and optimization.
• Strong employee relations background with a proactive and solutions-oriented mindset.
• Expertise in compensation structures, benchmarking, and pay equity.
• Passion for employee engagement, development, and culture building.
• Strong understanding of Canada labor laws, ESA by province
• Exceptional interpersonal and communication skills.
• Ability to navigate change and influence at all levels.
• Collaborative, agile, and hands-on approach to leadership.

Job Duties

• Act as a trusted advisor to leadership on all people-related matters; lead investigations and resolution of employee relations issues in a fair and consistent manner.
• Partner with Executive Leadership to develop and implement People & Culture strategies aligned with business goals, focusing on enhancing employee engagement and organizational culture.
• Evaluate, implement, and oversee HRIS platforms and digital tools, specifically Ceridian Dayforce, to enhance efficiency and improve the employee experience.
• Support the planning, execution, and change management of HRIS system migrations or upgrades, ensuring minimal disruption and maximum engagement from employees.
• Support full-cycle talent acquisition, onboarding, and retention strategies, with experience in mergers and acquisitions considered an asset.
• Drive workforce planning, succession planning, and organizational design initiatives, ensuring alignment with strategic business objectives.
• Oversee performance management processes and employee development programs to support career growth and engagement.
• Lead employee engagement surveys, data analysis, and initiatives designed to improve results and boost employee morale.
• Maintain and update (WT&C) People & Culture policies, procedures, and the employee handbook to reflect best practices and compliance.
• Lead Benefits Administration in partnership with Manulife and Payroll & Benefits director, ensuring competitive offerings that enhance employee satisfaction.
• Collaborate with the FIKACON Committee to run the annual conference, fostering professional development and community within the organization.

Requirements

• Minimum 5 years of progressive People & Culture experience, with at least 3 years in a leadership role.
• Proven experience in HRIS systems management, with a strong preference for Ceridian Dayforce.
• Strong knowledge of Canadian employment law, labour relations and HR best practices.
• Demonstrated ability to lead complex employee relations matters and resolve issues with discretion.
• Deep understanding of compensation structures and market trends.
• Exceptional communication both written and verbal, coaching, and relationship-building skills.
• Experience in retail, cannabis or hospitality industry is preferred.
• Bachelor’s degree in human resources, Business Administration, or a related field; CHRL or CPHR designation preferred.

FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

• Thank you for your interest and application, only those selected for next steps will be contacted.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Human Resources and Strategy / Planning

Retail

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