Director of Venues

D.c.-Global-Talent-Inc.; Edmonton; On-site; CAD 70,000 - 80,000; Full time

Job summary

Landmark Luxury Hotel in Edmonton, Alberta, Canada seeks a Director of Venues to lead two restaurant outlets and a lounge. This hands-on role drives service sequence, training, and day-to-day operational excellence, reporting to the Director of Food & Beverage.

You will manage budgets, forecast performance, uphold LQA standards, and collaborate with culinary leadership on menus and events to keep the dining experience competitive.

Qualifications

• 3+ years in a senior management role within a luxury hotel or restaurant.
• Proven track record driving revenue and meeting financial targets.
• Familiar with LQA standards and service excellence.

Responsibilities

• Oversee two restaurant outlets and a lounge; lead service sequence and training.
• Manage budgets across labor, productivity, revenue, and expenses; forecast.
• Enhance guest experience and drive continuous improvement.

Skills

Leadership

Revenue growth

LQA knowledge

Guest service excellence

Education

Bachelor's degree in hospitality, business, or related field

Tools

Microsoft Office

Avero

OpenTable

Opera

Silverware

Job description

Director of Venues

Landmark Luxury Hotel | Edmonton, Alberta, Canada

Compensation

Base Salary: CAD $70,000 – $80,000 / year + bonus (up to 10%)
Comprehensive benefits (medical/dental/vision, extended mental health), pension with employer match, travel program, wellness platform

Role Overview

A hands-on, floor-focused leadership role overseeing two restaurant outlets and a lounge at a high-volume luxury hotel, reporting to the Director of Food & Beverage. Focused on tighteningservice execution and sequence of service, rolling out team training, and driving day-to-dayoperational excellence across all outlets.

Key Deliverables

• Service execution - lead and refine sequence of service across all outlets, staying hands-on in daily operations
• Team development - recruit, train, and roll out ongoing training to build a high-performing, guest-focused team
• Financial performance - manage outlet budgets across labor, productivity, revenue, and expenses; support forecasting
• Guest experience - uphold LQA standards and drive continuous improvement in service quality
• Innovation & positioning - collaborate with culinary leadership on menus, promotions, and events that keep the dining experience competitive

Required Qualifications

• 3+ years in a senior management role within a luxury restaurant or hotel setting
• Proven track record driving revenue and hitting financial targets
• Strong understanding of LQA standards and service excellence
• Proficiency with Microsoft Office, Avero, OpenTable, Opera, and Silverware
• ProServe certified; must be 18+ and legally able to serve alcohol in Alberta
• Bachelor's degree in hospitality, business, or related field preferred
• Legally eligible to work in Canada - no visa sponsorship available