Food and Beverage Manager

JRoss Recruiters; Banff; On-site; CAD 140,000 - 180,000; Full time

Benefits offered by this job

Career development opportunities

Discounts on dining and accommodations

Access to attractions and experiences

Subsidized mental health resources

Live and work in Banff

Job summary

JRoss Recruiters is seeking a senior F&B leader to oversee day-to-day operations across multiple outlets in Banff. You will provide visible leadership on the floor during peak periods and lead onboarding and training for F&B managers, ensuring consistent service and standards.

Responsibilities include budgeting, P&L oversight, menu/beverage program development, and coaching a team of managers. A strong track record in high-volume hospitality and ProServe Alberta certification are preferred.

Qualifications

• 5+ years of senior-level food & beverage leadership experience.
• Experience managing a multi-outlet F&B operation with ~$4M+ revenue.
• ProServe Alberta certification or ability to obtain.
• Post-secondary education in hospitality or business preferred.
• Strong communication and leadership skills.

Responsibilities

• Provide visible, hands-on floor leadership during peak periods.
• Lead onboarding and training for F&B managers.
• Oversee budgeting, financial controls and P&L performance.
• Develop and implement menu engineering and beverage programs.
• Coach and develop Assistant Managers and F&B Managers.
• Plan labour and staffing across outlets.
• Maintain guest experience and service standards.

Skills

F&B leadership

Budgeting

Staff development

Operational oversight

Leadership presence

Education

Post-secondary education in hospitality or business

Job description

• Support the day-to-day leadership of food and beverage operations across multiple outlets and concepts.
• Provide visible, hands-on floor leadership during peak periods, leadership transitions, manager absences and other operational needs.
• Ensure continuity of service, leadership presence and guest experience when outlet leadership coverage is required.
• Develop and deliver structured onboarding and training programs for new F&B managers.
• Ensure salaried leaders are trained consistently on operational systems, policies, procedures, service expectations and established standards.
• Lead F&B orientation for leadership team members and provide ongoing coaching and development.
• Support the recruitment, onboarding, development and performance management of Assistant Managers and F&B Managers.
• Guide labour planning at the management level, including scheduling, staffing requirements, payroll practices and time-off planning.
• Partner with outlet leaders to improve labour productivity and ensure staffing levels align with business volumes, events and operational priorities.
• Review operational performance and identify opportunities to improve productivity, execution and guest satisfaction.
• Support budgeting, financial controls and profit and loss performance across the F&B operation.
• Lead and coordinate menu engineering initiatives, including evaluation of new menu items, products, packages and operational requests.
• Collaborate with culinary and operational leaders on menu development, beverage programming and new concept initiatives.
• Support the rollout of new F&B applications, takeout programs and operational tools, including training and ongoing adoption.
• Maintain consistent written and verbal communication with F&B teams and leadership across the operation.
• Prepare operational updates, project reports and activity summaries for senior leadership and key stakeholders.
• Maintain strong standards around service, food quality, cleanliness, presentation and overall guest experience.
• Support the development and execution of promotions, activations and other revenue-driving initiatives.
• Foster a positive, inclusive and accountable workplace culture where leaders and front-line employees can perform at their best.
• Encourage collaboration, team engagement and participation within the broader local community.

Requirements

• Minimum 5 years of senior-level food and beverage leadership experience within a complex, multi-outlet operation.
• Experience managing or supporting an F&B business generating approximately $4 million or more in annual revenue.
• Post-secondary education in hospitality, business or a related discipline is preferred.
• Strong understanding of restaurant and beverage operations within a high-volume hospitality environment.
• Demonstrated experience with budgeting, profit and loss management, labour controls and financial performance.
• Strong food, wine and beverage knowledge.
• Sommelier certification or formal wine education is considered an asset.
• Valid Alberta ProServe certification, or ability to obtain it.
• Proven ability to develop managers, build strong teams and create accountability through coaching and leadership presence.
• Comfortable stepping directly into operations and supporting teams during high-volume periods.
• Strong organizational and project-management capabilities with the ability to balance multiple operational priorities.
• Excellent written, verbal and interpersonal communication skills.
• Strong relationship-building skills and the ability to work effectively across departments and levels of leadership.
• Self-directed, adaptable and comfortable working within a fast-paced, high-energy environment.
• Flexible availability, including evenings, weekends and peak operating periods as required.
• Ability to successfully complete required pre-employment screening.

Corporate Culture

• Opportunity to take on a key leadership role within a large, diverse and high-profile hospitality operation.
• Exposure to multiple restaurant, beverage and guest-experience concepts within an internationally recognized destination.
• Career development opportunities within a growing hospitality and tourism organization.
• Complimentary or preferred access to select attractions and experiences.
• Significant discounts on accommodations, dining and retail offerings.
• Friends and family discounts on select experiences.
• Access to subsidized mental health and wellness resources.
• The opportunity to live and work in Banff and the Canadian Rockies, surrounded by one of the most distinctive hospitality environments in the country.
• An inclusive and collaborative workplace that values strong leadership, professional development and memorable guest experiences.