Director of Sales

Compass Group; Kelso; On-site; CAD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a Group Sales Director to lead the catering sales department. This role involves managing the event sales lifecycle, collaborating with various stakeholders, and driving revenue growth through strategic initiatives. The ideal candidate will have extensive experience in catering sales, a passion for hospitality, and excellent interpersonal skills. Join a dynamic team where you can make a significant impact on client experiences and contribute to a culture of diversity and inclusion.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plans

Paid Time Off

Qualifications

• 5+ years in a Catering Sales role with a focus on client relationships.
• Strong background in hospitality and event management.

Responsibilities

• Manage the catering sales department and maximize revenue.
• Negotiate contracts and ensure positive client experiences.
• Lead and mentor the sales team while developing strategic initiatives.

Skills

Catering Sales Experience

Interpersonal Skills

Stakeholder Management

Computer Literacy

Hospitality Knowledge

Education

Hospitality Degree

Business Degree

Tools

CRM Systems

Job description

Levy Sector

Salary: $75,000 - $85,000

Other Forms of Compensation: commission-based

Pay Grade: 12

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Group Sales Director will be responsible for managing the overall event sales lifecycle of catering events at the location to meet and exceed established annual sales revenue goals. The ideal candidate will be an experienced and driven sales professional capable of collaborating with a range of stakeholders.

Key Responsibilities

• Functions as the business leader of the location's catering sales department, managing the reactive catering sales efforts to maximize revenue.
• Ensure smooth transition and communication with location partner teams to execute positive client experiences.
• Partner with location leadership to identify growth opportunities via sales trends, strategic menu development, and new catering initiatives.
• Collaborate with building partners for mutually beneficial opportunities.
• Develop and implement strategic sales initiatives.
• Conduct annual reviews of sales performance, market analysis, and lost business to identify areas for improvement.
• Analyze sales trends and client needs to enhance event experiences.
• Engage in networking and lead generation activities.
• Increase revenues, control expenses, and ensure ROI for the location.
• Respond promptly to client inquiries, develop proposals, and follow up to secure business.
• Negotiate contracts with clients, balancing revenue goals with client satisfaction.
• Work closely with culinary and operations teams to develop menus and staffing for events.
• Conduct venue tours for prospective clients and create banquet event orders (BEOs) and catering agreements.

Long Description

• Coordinate with venue or clients to create floorplans and submit to authorities as needed.
• Manage client relationships to set expectations and ensure positive experiences.
• Handle billing processes for deposits and final payments.
• Follow up with clients for feedback and future business opportunities.
• Lead and mentor the sales team, fostering a positive work environment.
• Attend management meetings and coordinate with stakeholders to fulfill contracts.
• Manage event communications, including event files, schedules, and BEOs.
• Facilitate weekly BEO meetings with operations and culinary teams.
• Gather operational feedback for event recap documentation.
• Maintain CRM system for current and potential clients.
• Ensure event setups match BEOs and maintain system processes.
• Perform other duties as assigned.

Skills and Experience

• 5+ years in a Catering Sales role.
• Hospitality or Business Degree preferred.
• Experience with major events preferred.
• High computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Levy is an equal opportunity employer, committed to fair treatment and diversity. We offer comprehensive benefits including medical, dental, vision, life insurance, disability, retirement plans, paid time off, and more. Qualified candidates must be able to perform essential functions with or without accommodations.