Director of Operations

lyndendoor; Winnipeg; On-site; CAD 110,000 - 150,000; Full time

Job summary

Lyndendoor in Winnipeg seeks a Director of Operations to lead the branch in partnership with the Sales Director, growing teams and customer offerings in the door and millwork sector. This hands-on role blends strategic thinking with daily oversight of operations, production, and logistics to meet customer needs.

The role requires mentoring, capacity planning, inventory control and continuous improvement initiatives, with emphasis on safety, quality and service excellence across the organization.

Qualifications

• Strong leadership and team development experience.
• Excellent communication and interpersonal skills.
• Ability to analyze operations and implement improvements.
• Experience in warehouse, inventory and production planning.
• Knowledge of door products and related services.
• Safety-minded and results-driven leadership.

Responsibilities

• Foster a 'Safety First' culture with emphasis on safe stacking and forklift/pedestrian safety.
• Drive a 'Whatever It Takes' approach to meet 100% on-time order fulfillment with zero quality complaints.
• Develop employees to their highest skills through training and cross‑department collaboration; provide ongoing feedback.
• Own purchasing, warehouse and inventory control, including cycle counts and physical inventory.
• Oversee shop production, capacity planning, layout, receiving and load scheduling, ensuring specs are met.
• Partner with Sales to build product knowledge and strengthen relationships.
• Develop SOPs and training for continuous improvement, waste elimination and mapping.
• Negotiate service agreements with industry partners and vendors.
• Ensure timely picking, loading, shipping and inter‑company transfers.
• Perform other duties as assigned.

Skills

Team building

Written & verbal comms

Process analysis

Strategic solution

Attention to detail

Results orientation

Problem solving

Customer orientation

Door products knowledge

Positive outlook

Tools

VAI / S2K

Job description

ROLE PURPOSE:

The Director of Operations - Winnipeg shares responsibility for leading the branch in partnership with the Sales Director, growing and developing the team and customer offerings in the door and millwork industry. This is a hands-on leadership role, working alongside the team at times, maintaining intimate knowledge of the functions, and building a culture of respect and engagement while providing strategic thinking and analysis.

The Director will reflect visionary leadership as mentor, facilitator, and educator in strategic warehouse organization, production management, capacity planning, inventory control, and management, to most effectively meet the customer and organization's operational requirements.

SHIFT:

Full-time Monday to Friday

RESPONSIBILITIES:

• Foster a "Safety First" culture, with particular focus on safe stacking and forklift/pedestrian safety
• Drive a "Whatever It Takes" mindset around customer needs, targeting 100% on-time order fulfillment with zero quality complaints
• Develop employees to their highest level of skill through training, cross-department collaboration, communications and team building; give ongoing feedback so performance reviews hold no surprises
• Own purchasing, warehouse and inventory control, including cycle counting and physical inventory, for cost-effective procurement
• Oversee shop production, capacity planning and layout, plus accurate receiving and load scheduling; ensure material and production quality specs are met
• Partner with the Director of Sales to build product, industry and customer knowledge that strengthens relationships and service effectiveness
• Develop SOPs and training for continuous improvement, efficiency and waste elimination, including warehouse locations and mapping
• Negotiate service agreements and develop relationships with industry partners: including logistics, material vendors, mechanical contractors, etc
• Ensure timely, accurate picking, loading and shipping of orders and inter-company transfers
• Other duties as assigned.

CORE SKILLS & QUALIFICATIONS:

Our ideal candidate comes with the following skills:

• Team building skills
• Written and verbal communication skills
• Technical skills to analyze organizational processes
• Propose Strategic Solution and follow through to implementation
• Attention to detail
• Results orientation
• Problem Solving & Opportunity Identification
• Customer Orientation/Attention to quality and service
• Knowledge of Door products & services
• Positive outlook
• Strong knowledge of VAI / S2K beneficial

#INDA