Director of Operations

Single Property Management; Toronto; Hybrid; CAD 120,000 - 155,000; Full time

Job summary

Single Property Management is seeking an Operations Director to own the systems and people that run the property management function. You will manage property managers, build out operational playbooks, standardize vendor relationships, and work with leadership to scale the business across North America.

This is a builder role. We seek 8+ years in operations or real estate services, a proven track record of process improvements, and strong client relationship management at the portfolio level.

Qualifications

• 8+ years in operations, property management, or real estate services.
• Track record of building and improving operational processes across a distributed team.
• Experience managing client relationships at the portfolio owner level.
• Commercially minded with strong prioritization and resource allocation judgment.

Responsibilities

• Own the systems and people that run the property management function.
• Manage property managers and field teams.
• Build out operational playbooks and standardize vendor relationships.
• Collaborate with leadership to scale the business across North America.

Skills

Operations leadership

Property management

Process improvement

Client relationship management

Job description

Toronto, ON (with remote flexibility) Full-time $120,000 to $155,000 base plus equity participation

About the role

We need an operations director to own the systems and people that make our property management function run. You will manage property managers, build out operational playbooks, standardize vendor relationships, and work with leadership to scale the business across North America. This is a builder role.

What we’re looking for

• 8 or more years in operations, property management, or real estate services
• Track record of building and improving operational processes across a distributed team
• Experience managing client relationships at the portfolio owner level
• Commercially minded with strong judgment on prioritization and resource allocation