Director of Hospitality

Schlegel Villages; London; On-site; CAD 67,000 - 71,000; Full time

Benefits offered by this job

Competitive salary and benefits

Growth and development opportunities

Loans and scholarships for education

Extended health benefits & retirement

Job summary

Schlegel Villages’ Village of Glendale Crossing seeks a Director of Hospitality to lead a large dining team and deliver exceptional resident experiences. The role focuses on menu planning, food presentation, and mentorship, with required Food Handlers and Smart Serve certifications.

You will oversee meals for Retirement & Long Term Care residents, collaborate on special events with marketing and recreation, and ensure safety and cleanliness across all kitchens.

Qualifications

• Experience leading a large hospitality team in multiple dining areas.
• Creative flair for menu planning, preparation, and food presentation.
• Coaching and mentoring team members.
• Advanced Food Handlers Certificate and Smart Serve certifications.
• Basic computer skills and Microsoft Office packages.
• Inspire teams to deliver exceptional customer experiences.
• Lead Retirement & Long Term Care meal planning, preparation, and service.
• Develop and implement special events in collaboration with village teams.
• Understand dietary and nutritional needs of residents.
• Monitor food service orders to support village needs.
• Prepare department schedules and payroll tasks.
• Maintain high cleanliness standards in kitchens and servery.

Responsibilities

• Lead hospitality team across dining areas in a customer-service driven environment.
• Inspire delivery of exceptional resident experiences through menu planning and food presentation.
• Provide coaching and mentorship to staff.
• Lead meal planning and service for Retirement & Long Term Care residents.
• Develop events and programs with marketing and recreation teams.
• Ensure dietary and nutritional requirements are met and monitor orders.
• Prepare department schedules and payroll tasks.
• Maintain sanitation and hygiene standards per public health requirements.

Skills

Leadership

Customer service

Menu planning

Coaching

Mentoring

Microsoft Office

Education

Advanced Food Handlers Certificate

Smart Serve certifications

Red Seal Certified Chef

CSNM membership

Tools

Microsoft Office

Job description

Description

The Village of Glendale Crossinghas an exciting opportunity for a Director of Hospitality to join their team.

The expected hiring range for this is $ 66,950 to $ 70,600. This role falls within a broader internal salary band, with growth opportunities based on demonstrated performance.

Successful candidates will be required to provide an acceptable Vulnerable Sector Check (VSC) before starting. Are you willing to obtain and provide a VSC upon hire?

Successful candidates will be required to provide an acceptable Tuberculosis (TB) screening test before starting. Are you willing to obtain and provide a TB test upon hire?

How Schlegel Villages supports our Team Members:

• Competitive salary, and benefits;
• Significant opportunities for Growth and Development
• Ongoing Team Member Appreciation incentives and rewards and recognition
• Extended Health Benefits & Retirement Savings
• Individualized Assistance for Team Member Education and Development
• Loans and Scholarships to help our team members realize their greatest potential

The Director of Hospitality will:

• Experience in working in a customer service driven environment while leading a large hospitality team in multiple dining areas
• Demonstrate a creative flair for menu planning, preparation, and food presentation
• Passion for coaching and mentoring team members
• Have advanced Food Handlers Certificate and Smart Serve certifications
• Basic computer skills and comfortable using Microsoft Office Packages
• Inspire teams in providing an Exceptional Customer Experience
• Provide leadership to the Retirement & Long Term Care teams in the planning, preparation, and serving of meals to our residents
• Creativity in developing and implementing Special Events and Programs in conjunction with other village teams such as marketing and recreation
• Understand the dietary and nutritional requirements of our residents
• Monitor all food service orders to support village needs
• Prepare department schedules and payroll tasks
• Maintain the highest standards of cleanliness across all kitchens and serveries to meet and exceed all standards set by Public Health

Knowledge or experience in the following areas would be an asset:

• Experience working in a senior living environment
• A Certificate or Diploma from a recognized institution in a related field or equivalent combination of education and experience
• A Red Seal Certified Chef
• Active membership in the Canadian Society of Nutrition Management (C.S.N.M.)

You can be you while being a part of our family

At Schlegel Villages we are redefining elder care through innovation, Village design and culture change, but we know the key to our Village success, and our residents’ satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

Equity, diversity and inclusion are ingrained within the Schlegel Culture, and our Villages are more welcoming, open-hearted and vibrant because of it.Each Village is strengthened by the unique lived experienceof every person connected to it.Everyone is included and respected in their spirituality, cultural diversity and individuality.Regardless of ability, heritage or cultural roots, our people are embraced, just as they are, andwe celebrate andsupportlife purpose within the community.

At Schlegel Villages, our hiring practices reflect our commitment to human connection and strong relationships that we strive to provide in our Villages. We do not use artificial intelligence in our screening or selection processes; applications are reviewed by our recruitment professionals who thoughtfully assess candidate’s fit with our posted opportunities, mission and values.