Director of Hospitality

Socket.dev; London; On-site; CAD 67,000 - 71,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Growth opportunities

Education & development support

Loans & Scholarships

Financial hardship support

Unique family culture

Job summary

Schlegel Villages seeks a Director of Hospitality for The Village of Glendale Crossing in London, ON. The role leads a large dining-team, plans menus, and ensures exceptional resident dining experiences with health and safety at the forefront.

Join a family-owned organization with strong growth opportunities, comprehensive benefits, and a culture focused on care and innovation in elder living.

Qualifications

• Experience leading a large hospitality team in a customer-service driven setting.
• Proven ability to plan menus, prepare dishes and present food attractively.
• Strong coaching and mentoring skills for diverse teams.
• Relevant certifications in food safety and service standards.
• Computer skills including MS Office and scheduling tools.

Responsibilities

• Lead hospitality operations across multiple dining areas with a large team.
• Develop and execute creative menus and plate presentation.
• Mentor and coach team members to improve service quality.
• Maintain Food Handlers and Smart Serve certifications for the team.
• Oversee payroll and department scheduling responsibilities.
• Coordinate with Retirement & Long Term Care teams on meals planning.
• Collaborate with marketing/recreation for special events.
• Ensure dietary and nutritional requirements are met for residents.
• Monitor orders to support village needs and efficiency.
• Uphold Public Health cleanliness standards across kitchens/serveries.

Skills

Customer service leadership

Menu planning & presentation

Coaching & mentoring

Team leadership

Food handling & safety

Smart Serve

Food Handlers Certificate

Microsoft Office

Education

Certificate/Diploma in related field

Experience in hospitality management

Red Seal Certified Chef (asset)

CSNM membership (asset)

Tools

Microsoft Office

Job description

The Village of Glendale Crossing has an exciting opportunity for a Director of Hospitality to join their team.

• Status: Full-Time
• Location: 3030 Singleton Ave, London, ON. N6L 0B6

The expected hiring range for this is $ 66,950 to $ 70,600. This role falls within a broader internal salary band, with growth opportunities based on demonstrated performance.

How Schlegel Villages supports our Team Members:

• Competitive salary, and benefits;
• Significant opportunities for Growth and Development
• Ongoing Team Member Appreciation incentives and rewards and recognition
• Extended Health Benefits & Retirement Savings
• Individualized Assistance for Team Member Education and Development
• Loans and Scholarships to help our team members realize their greatest potential
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund
• A Unique Family Culture

The Director of Hospitality will:

• Experience in working in a customer service driven environment while leading a large hospitality team in multiple dining areas
• Demonstrate a creative flair for menu planning, preparation, and food presentation
• Passion for coaching and mentoring team members
• Have advanced Food Handlers Certificate and Smart Serve certifications
• Basic computer skills and comfortable using Microsoft Office Packages
• Inspire teams in providing an Exceptional Customer Experience
• Provide leadership to the Retirement & Long Term Care teams in the planning, preparation, and serving of meals to our residents
• Creativity in developing and implementing Special Events and Programs in conjunction with other village teams such as marketing and recreation
• Understand the dietary and nutritional requirements of our residents
• Monitor all food service orders to support village needs
• Prepare department schedules and payroll tasks
• Maintain the highest standards of cleanliness across all kitchens and serveries to meet and exceed all standards set by Public Health

Knowledge or experience in the following areas would be an asset:

• Experience working in a senior living environment
• A Certificate or Diploma from a recognized institution in a related field or equivalent combination of education and experience
• A Red Seal Certified Chef
• Active membership in the Canadian Society of Nutrition Management (C.S.N.M.)

You can be you while being a part of our family

At Schlegel Villages we are redefining elder care through innovation, Village design and culture change, but we know the key to our Village success, and our residents’ satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

Equity, diversity and inclusion are ingrained within the Schlegel Culture, and our Villages are more welcoming, open-hearted and vibrant because of it.Each Village is strengthened by the unique lived experienceof every person connected to it.Everyone is included and respected in their spirituality, cultural diversity and individuality.Regardless of ability, heritage or cultural roots, our people are embraced, just as they are, andwe celebrate andsupportlife purpose within the community.

At Schlegel Villages, our hiring practices reflect our commitment to human connection and strong relationships that we strive to provide in our Villages. We do not use artificial intelligence in our screening or selection processes; applications are reviewed by our recruitment professionals who thoughtfully assess candidate’s fit with our posted opportunities, mission and values.