Director of Fraud Risk & Controls

Canada Life; Toronto; Sur place; CAD 128 000 - 178 000; Plein temps

Avantages offerts par ce poste

Education reimbursement up to CAD 2,0

Health & Wellness benefits

Volunteer day

Pension plan

Employee discounts

Résumé du poste

Canada Life in Toronto is seeking a Director, Fraud Management to lead first-line fraud risk standards, governance and accountability across the business, ensuring robust prevention, detection and response to fraud events.

You will work with fraud operations, product, digital, data and compliance to balance customer experience with regulatory expectations, while driving learning from incidents and strengthening controls.

Qualifications

• At least 10 years in fraud risk, risk management, or related fields.
• Experience leading governance, controls and risk reporting in regulated environments.
• Strong knowledge of fraud methods, detection controls and investigations.
• Ability to translate regulatory expectations into practical governance and controls.

Responsabilités

• Lead and maintain first-line fraud risk standards, roles, decision rights and governance routines.
• Lead or support fraud governance forums, ensuring decisions, issues and actions are documented and followed through.
• Coordinate with Business Risk and Controls to strengthen fraud prevention and cross-functional actions.
• Lead or assess fraud risk across activities including internal/external fraud, scams and account takeovers.
• Ensure fraud risks are considered in new product approvals, digital changes and outsourcing.
• Maintain a practical view of fraud risks, controls, issues and accountable owners.

Connaissances

Fraud risk management

Governance & controls

Regulatory risk

Stakeholder engagement

Data-driven decision making

Communication skills

First-line risk oversight

Fraud methods knowledge

Policy to practice translation

Formation

Bachelor's degree in business/commerce

Advanced fraud/operational risk training

Description du poste

Canada Life in Toronto is seeking a Director, Fraud Management to lead first-line fraud risk standards, governance and accountability across the business, ensuring robust prevention, detection and response to fraud events.

You will work with fraud operations, product, digital, data and compliance to balance customer experience with regulatory expectations, while driving learning from incidents and strengthening controls.