Director of Digital Analytics & Performance

Rogers Communications; Toronto; On-site; CAD 170,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Health benefits

RRSP matching

Discounts

Volunteer time off

Growth opportunities

Wellness programs

Job summary

Rogers Communications seeks a senior leader to shape analytics strategy across digital commerce. You will drive data products, dashboards, and performance improvements for wireless and wireline channels, leading analytics, data science, and engineering teams to deliver scalable insights.

You will partner with Product, Marketing, UX, Technology, and Customer Care to optimize journeys, conversion, and revenue while championing AI-driven analytics and governance across enterprise data platforms.

Qualifications

• Bachelor’s or Master’s degree in a related field.
• 10+ years in Digital Analytics, eCommerce Analytics, Data Science, BI, or Customer Journey Analytics.
• 7+ years leading analytics or BI teams.
• Expertise in digital commerce, customer journeys, conversion optimisation, acquisition, retention.
• Strong data product, KPI, dashboards, and self-service analytics experience.
• Proven use of AI/ML to drive business outcomes; strong communication and leadership.

Responsibilities

• Strategic Leadership: define analytics strategies aligned with growth and customer objectives.
• Team Leadership: lead analytics, data science, data engineering, and performance teams.
• Data, Analytics & Data Products: oversee governance, integration, and data products.
• Digital Commerce & Performance: measure and optimise digital buyflows and journeys.
• Reporting & Insights: deliver executive dashboards and strategic recommendations.
• Stakeholder Management: align priorities with cross-functional leaders.
• Innovation & Transformation: advance AI, automation, and scalable data products.

Skills

Digital Analytics

Data Science

Leadership

AI/ML

Adobe Analytics

Google Analytics

Tableau

Power BI

SQL

Python

AWS

Azure

GCP

Databricks

Snowflake

Education

Bachelor's or Master's degree

Tools

Adobe Analytics

Google Analytics

Tableau

Power BI

SQL

Python

AWS

Azure

GCP

Databricks

Snowflake

Job description

Rogers Communications seeks a senior leader to shape analytics strategy across digital commerce. You will drive data products, dashboards, and performance improvements for wireless and wireline channels, leading analytics, data science, and engineering teams to deliver scalable insights.

You will partner with Product, Marketing, UX, Technology, and Customer Care to optimize journeys, conversion, and revenue while championing AI-driven analytics and governance across enterprise data platforms.