Director of Data Foundation & AI Delivery

110 salesforce.com Canada Corporation; Toronto; On-site; CAD 180,000 - 240,000; Full time

Job summary

Salesforce seeks a Director of Technical Consulting to lead Data Foundation Delivery for enterprise clients, driving governance, AI readiness, and multi‑vendor integration across Data 360, IDMC, and MuleSoft. You will advise CxOs, define roadmaps, and deliver scalable, secure data foundations that balance platform‑agnostic and Salesforce‑native approaches.

The role emphasizes hands‑on leadership, governance, and the creation of reusable IP, with a strong focus on AI acceleration, governance, and

Responsibilities

• Serve as trusted advisor to customer CxOs; shape data strategy and the business case
• Own executive discovery, maturity assessment, and the phased, customer‑calibrated roadmap
• Frame guidance as adaptable options, meeting customers at their entry point (customer‑360, regulatory governance, analytics modernization, unstructured/RAG)
• Represent the practice in the most complex, high‑stakes engagements
• Set target‑state architecture across Data 360 / Informatica IDMC / MuleSoft
• Balance platform‑agnostic and platform‑centric execution — position Salesforce as the center of gravity while integrating with multi‑vendor tech investments
• Approve architecture decisions; validate through scoped POCs before production build
• Ensure value is delivered every phase with governance‑first discipline
• Guarantee dual‑consumption design: analytics for people and agentic AI for machines
• Provide architectural governance and quality assurance across concurrent engagements
• Own delivery risk: exec buy‑in, business engagement, scope, and dependency management
• Ensure security, privacy, and governance controls are embedded from the start
• Define the practice's approach to capability‑driven assets — prompt templates, skills, and agents
• Establish measurable AI‑acceleration targets and quality guardrails; institutionalize what works into the playbook
• Ensure human‑at‑the‑helm governance so AI‑accelerated delivery stays trusted
• Own the practice's point of view on the agentic future of the SaaS industry — where enterprise data, AI agents, and the SaaS ecosystem are heading
• Translate that vision into how we advise and deliver: reference architectures, POVs, and forward‑looking roadmaps for AI‑ready, agent‑native data foundations
• Represent the practice externally and internally — publish POVs, brief executives, and shape the market conversation
• Bring experience‑based thought leadership into engagements, positioning customers ahead of the agentic shift
• Author and evolve the Data Foundation Delivery Playbook, accelerators, and reference IP
• Provide hands‑on technical leadership to the engagement delivery team; guide Senior Advisors, Architects, and Consultants on the account
• Establish stewardship, RACI, and sustainable customer operating models
• Ensure executive‑ready summaries accompany deep technical detail on every engagement

Education

Salesforce Certifications (see Preferred Certifications)

TOGAF

Informatica IDMC certification (MDM)

MuleSoft Certifications (Integration Architect)

Job description

Salesforce seeks a Director of Technical Consulting to lead Data Foundation Delivery for enterprise clients, driving governance, AI readiness, and multi‑vendor integration across Data 360, IDMC, and MuleSoft. You will advise CxOs, define roadmaps, and deliver scalable, secure data foundations that balance platform‑agnostic and Salesforce‑native approaches.

The role emphasizes hands‑on leadership, governance, and the creation of reusable IP, with a strong focus on AI acceleration, governance, and