Director of Care (DOC)

Extendicare Inc.; Markham; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Leadership growth opportunities

Mentorship and professional dev

Collaborative work environment

Meaningful work for residents

Competitive compensation

EFAP

National network access

Impact on senior care

Job summary

Extendicare Inc. seeks a Director of Care for Long‑Term Care Homes to lead clinical operations and ensure high‑quality, resident‑centered care across our Brandon, MB site and the broader network in Ontario, Alberta and Manitoba.

The role requires a Bachelor’s in Nursing with current RN registration, 5+ years nursing experience, and 2+ years in leadership. Strong knowledge of LTC regulations, EHRs, and quality initiatives is essential.

Qualifications

• Bachelor's degree in Nursing with current registration.
• Minimum 5 years nursing experience and 2+ years in leadership.
• Knowledge of long‑term care regulations and best practices.
• Proven leadership, communication and interpersonal skills.
• Ability to lead interdisciplinary teams and drive quality improvement.
• Experience with EHR systems and technology.

Responsibilities

• Lead clinical operations and ensure high quality, resident-centered care.
• Cultivate a collaborative, high-performing care environment.
• Oversee staffing and nursing department finances in line with budgets.
• Ensure compliance with healthcare regulations and standards.
• Drive quality improvement and resident safety initiatives.
• Collaborate with leadership, families, and partners to optimize care.
• Oversee resident assessments and individualized care planning.

Skills

Leadership

Collaboration

Communication

Budgeting

Regulatory knowledge

EHR proficiency

Education

Bachelor's degree in Nursing

Master's degree preferred

Tools

EHR systems

Job description

Job Title: Director of Care – Long‑Term Care Homes

Location: Ontario, Alberta & Manitoba (including Brandon, MB)

Immediate opening in Brandon, Manitoba.

Position of Director of Care (DOC)

The Director of Care is responsible for leading clinical operations and ensuring the delivery of high‑quality, resident‑centered care within the long‑term care home.

Responsibilities

• Cultivate – Lead and support the care team while fostering a collaborative, high‑performing, and positive work environment.
• Train – Ensure staff receive ongoing education and professional development opportunities.
• Financial Stewardship – Manage staffing and nursing department finances in alignment with care standards and budget requirements.
• Comply – Ensure compliance with healthcare regulations, accreditation standards, and employment legislation.
• Risk Management – Address resident concerns and mitigate clinical risks while ensuring timely action on critical incidents.
• Customer Service – Respond to feedback from residents, families, vendors, and team members with empathy and professionalism.
• Resident Care – Oversee resident assessments and individualized care planning to support quality care outcomes.
• Collaborate – Work closely with leadership, care teams, residents, and families to optimize resident care.
• Improve – Lead quality improvement initiatives that enhance resident safety, wellness, and satisfaction.
• Strategic Planning – Develop operational and staffing plans that support clinical excellence and home priorities.
• Community Partnership – Collaborate with vendors and community health partners to strengthen resident care and training initiatives.
• Values Alignment – Promote and uphold the organization’s Mission, Vision, Values, and ethical standards.

Qualifications

• Bachelor's degree in Nursing; Master's degree preferred.
• Current and unrestricted registration as a Registered Nurse with the applicable Provincial licensing body is required.
• Minimum of 5 years of nursing experience, in addition to at least 2 years in a leadership role in a long‑term care facility or other health facility.
• Working knowledge of long‑term care regulations, standards, and best practices.
• Demonstrated expertise in leadership, communication, and interpersonal skills.
• Ability to work collaboratively with interdisciplinary teams and build positive relationships.
• Proven track record of implementing quality improvement initiatives and achieving positive resident outcomes.
• Proficient in electronic health records (EHR) systems and other relevant technology.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Benefits

• Opportunities for leadership growth and career advancement
• Ongoing mentorship and professional development
• A collaborative and supportive work environment
• Meaningful work that positively impacts residents and families
• Competitive compensation and comprehensive benefits
• Employee Family Assistance Program (EFAP)
• Access to a national network of healthcare leaders and resources
• The opportunity to help shape the future of senior care in Canada

Relocation Bonus – $5,000 available for the Executive Director position in Brandon, Manitoba, for eligible candidates requiring relocation.

Equity, Inclusion & Accommodation

Extendicare is committed to inclusive and accessible employment practices. Accommodations are available throughout the recruitment and selection process upon request. We are committed to fostering a diverse, equitable, and inclusive workplace where all team members feel valued and respected.