Director of Care (DOC) - Full-Time (FT) - Manitoba

111000 Extendicare (Canada) Inc.; Manitoba; On-site; CAD 110,000 - 150,000; Full time

Job summary

Extendicare is seeking a Director of Care (DOC) to lead a high‑performing care team across Manitoba’s Long‑Term Care homes. The DOC will ensure resident‑centered care, regulatory compliance, and a positive workplace culture through strong leadership and effective care planning.

The role emphasizes quality improvement, staff development, and proficiency with electronic health records to support safe, compassionate resident care and alignment with Extendicare’s mission and standards.

Qualifications

• Bachelor’s degree in Nursing; Master’s degree preferred.
• Registered Nurse with current, unrestricted registration in Manitoba.
• Minimum of 5 years nursing experience, including at least 2 years in a leadership role in a long‑term care or health facility.
• Working knowledge of long‑term care regulations, standards, and best practices.
• Proficiency with electronic health record (EHR) systems and related technology.

Responsibilities

• Lead the resident care team, providing day‑to‑day guidance and fostering a positive work environment.
• Train care staff and promote professional development.
• Manage care staff complement, budget preparation, and variance analysis.
• Monitor and ensure compliance with healthcare regulations, licensing, accreditation standards, and labour/employment standards.
• Identify and mitigate clinical risks and respond to critical incidents.
• Oversee assessment and care planning processes to reflect resident preferences.
• Collaborate with leadership, staff, residents, and families to deliver and optimize resident care.
• Drive quality improvement initiatives to enhance resident safety, wellness, and satisfaction.

Skills

Leadership

Communication

Interpersonal skills

Team collaboration

Quality improvement

Data analytics

EHR proficiency

Education

Bachelor’s in Nursing

Master’s degree in Nursing

Tools

Electronic Health Records (EHR)

Job description

Director of Care (DOC) – Role Summary

Extendicare is building a pipeline of experienced healthcare leaders for future opportunities in our Long‑Term Care homes across Manitoba. This evergreen posting supports ongoing workforce planning and potential openings at any of our locations. The DOC will lead a high‑performing care team to ensure residents receive exceptional, resident‑centered care, while maintaining regulatory compliance and fostering a positive workplace culture.

Future Opportunities

• Manitoba (including Brandon & Selkirk)

Key Responsibilities

• Cultivate – lead the resident care team, providing day‑to‑day guidance, fostering a positive work environment, and ensuring high performance and employee retention.
• Train – ensure all care staff receive the required education for effective performance and promote professional development.
• Financial Stewardship – manage the care staff complement as per the Extendicare model, support budget preparation, and conduct variance analysis.
• Comply – monitor and ensure compliance with all healthcare regulations, licensing requirements, accreditation standards, and labour and employment standards, including timely investigations and consistent action planning.
• Risk Management – identify and manage resident issues as they arise, mitigate clinical risks, and take immediate action on critical incidents in line with regulatory requirements.
• Customer Service – adopt a customer‑service mindset, respond to feedback from residents, families, vendors, and team members with acknowledgement and empathy.
• Resident Care – oversee assessment and care planning processes, ensuring personalized care plans reflect resident preferences.
• Collaborate – actively engage with the leadership team, care staff, residents, and families to deliver and optimize resident care.
• Improve – implement quality improvement initiatives to enhance resident safety, wellness, and satisfaction through relentless improvement efforts.
• Strategic Planning – develop operational plans supporting the home‑level strategic priorities, staffing, and resident care enhancement.
• Community Partnership – engage vendors on quality initiatives and collaborate with community health partners to improve resident care.
• Values Alignment – uphold and promote the organization’s mission, vision, and values, and uphold ethics, morality, and integrity.

Qualifications

• Bachelor’s degree in Nursing; Master’s degree preferred.
• Registered Nurse with current, unrestricted registration in Manitoba.
• Minimum of 5years of nursing experience, including at least 2years in a leadership role in a long‑term care or other health facility.
• Working knowledge of long‑term care regulations, standards, and best practices.
• Demonstrated expertise in leadership, communication, and interpersonal skills.
• Collaborative teamwork ability and positive relationship building.
• Track record of implementing quality improvement initiatives and achieving positive resident outcomes.
• Proficiency with electronic health record (EHR) systems and related technology.

Core Competencies

• Business Knowledge
• Industry/Regulatory Knowledge
• Program Administration
• People Management
• Customer Service
• Priority Management

Attributes of an Effective Leader

• Strategy Development – understands the organization’s strategy and sets priorities to accomplish it.
• Self‑Motivated and Results‑Driven – takes ownership and holds self and others accountable for delivering high‑quality, timely, and cost‑effective results.
• Collaboration – inspires a collaborative team environment and influences others effectively.
• Effective Communication – actively listens, seeks to understand all perspectives, and communicates with respect.
• Problem Solving – recognizes and resolves issues beyond the clear role mandate.
• Builds High‑Performing Teams – develops individuals and teams through continuous feedback, coaching, and learning commitments.
• Data Analytics & Continuous Improvement – uses data to identify performance gaps and develop solutions that motivate improvement.

What Extendicare Offers

• Competitive compensation reflecting role value and qualifications.
• Robust benefits package, including a comprehensive suite of health, financial, and long‑term career support options.
• Continuous mentorship and opportunities for lifelong learning.
• Clear path to advancement within the organization.
• Employee Family Assistance Program and supportive workplace culture.

Equality, Diversity & Inclusion

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We accommodate applicant needs throughout all stages of recruitment and selection upon request.