Director of AI Enablement & Workforce Readiness

McKesson’s Corporate; Mississauga; On-site; CAD 99,000 - 132,000; Full time

Job summary

McKesson is seeking an experienced Change Management Leader to drive AI enablement initiatives across Copilot, Unified Employee Agent, and Agentic AI programs. You will partner with senior executives to translate complex AI concepts into actionable change strategies.

The role requires 8+ years in change management, strong business acumen, and excellent communication skills. A 4-year degree is required, with a Master’s preferred. Location: Canada; hybrid/workplace adjustments may apply.

Qualifications

• 8+ years of relevant experience in change management, workforce transformation, or related fields.
• 4-year degree in change management, human resources, psychology, business, or related field (or equivalent experience).
• Master’s degree preferred.

Responsibilities

• Lead development and execution of change strategies, plans, and communications that drive adoption across Copilot, Unified Employee Agent, and Agentic AI programs.
• Conduct stakeholder analysis, readiness assessments, and impact evaluations to anticipate barriers and define interventions.
• Establish and lead change agent, champion, and people leader networks to drive adoption and gather field feedback.
• Define and support change success measures and KPIs for each track, translating experience and security-led criteria into adoption outcomes.
• Synthesize change impacts across workstreams, identifying cross-dependencies, risks, and alignment gaps.
• Develop a portfolio-level point of view on readiness, stakeholder engagement, and employee impact to inform leadership decisions.
• Build audience segmentation and persona-level impact views to ensure targeted interventions.
• Shape the integrated change narrative for clarity and consistency across all three AI enablement tracks; aligning with overall AI enterprise strategy.
• Prototype new approaches to workforce planning, scenario modeling, and human + AI collaboration.
• Activate engagement in learning journeys and enablement curricula for AI adoption.
• Translate learnings into repeatable frameworks, tools, or products that scale across the enterprise.
• Craft high-impact communications and execute communications in partnership with program team.
• Manage SharePoint content to ensure materials are current, accurate, and easy to navigate.
• Lead weekly engagement sessions, information cascades, and alignment forums across application owners and teams.
• Prepare executive-ready pre-reads, updates, and recommendations for governance forums.
• Define and track adoption metrics, readiness indicators, and engagement KPIs; build dashboards and summaries for senior audiences.
• Monitor risks and escape or mitigate appropriately.
• Contribute change-relevant inputs for investment views, PFRs, and base reporting.
• Drive post-launch reinforcement and continuous improvement to sustain adoption and realize value.

Skills

Business Acumen

AI & Automation Fluency

Change Management

Program Management

Data-Driven Decision Making

Delivering with Ambiguity

Education

Bachelor's degree in a related field

Master’s degree preferred

Tools

Microsoft Copilot

ServiceNow

Workday

ADP

Job description

McKesson is seeking an experienced Change Management Leader to drive AI enablement initiatives across Copilot, Unified Employee Agent, and Agentic AI programs. You will partner with senior executives to translate complex AI concepts into actionable change strategies.

The role requires 8+ years in change management, strong business acumen, and excellent communication skills. A 4-year degree is required, with a Master’s preferred. Location: Canada; hybrid/workplace adjustments may apply.