Director, IT Organizational Change Management

McKesson; Mississauga; Hybrid; CAD 178,506 - 238,008; Full time

Job summary

McKesson, a Fortune 10 healthcare company, seeks an IT Organizational Change Management Director to lead enterprise change across a complex technology organization. You will develop adaptive change strategies for AI-enabled transformations, oversee governance and budgets, and partner with senior leaders to drive adoption and impact across the enterprise.

The role emphasizes learning agility, collaboration with Technology and Business leaders, and delivering scalable change in fast-evolving

Qualifications

• Advanced knowledge of enterprise change management, transformation program leadership, governance, and strategic planning for large-scale technology environments.
• Executive-level storytelling skills for presenting insights and strategic direction.
• Ability to lead multi-initiative change portfolios and advise senior executives in matrixed environments.
• Demonstrated learning agility, adaptability, and curiosity in evolving tech landscapes.

Responsibilities

• Direct development and execution of enterprise change management strategies aligned with AI-enabled transformation.
• Lead cross-functional planning and implementation of change programs with digital tools and data-driven insights.
• Oversee integrated change portfolios with Technology and Business leaders to ensure delivery and risk mitigation.
• Provide leadership for change governance, standards, adoption metrics, and compliance across technology.
• Optimize processes and adoption performance through analytics and continuous improvement.
• Manage budgets, forecasts, and investment priorities for the change function.

Skills

Enterprise change management

Transformation program leadership

Governance

Strategic planning

Executive storytelling

Cross‑functional collaboration

Learning agility

Innovation mindset

Risk management

Influence without authority

Education

Bachelor’s degree

Master’s degree preferred

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary

The IT Organizational Change Management Director provides strategic leadership for enterprise change across a large, complex technology organization, ensuring execution against organizational goals and delivery of committed value in an increasingly digital and AI‑enabled environment. This role develops and implements adaptive, forward‑looking change strategies across a portfolio of strategic investments, technology transformations, and initiatives—leveraging learning agility, intellectual curiosity, and calculated risk‑taking to continuously evolve approaches in the face of rapid disruption.

This position anticipates and responds to the organizational impacts of emerging technologies—including AI, automation, and advanced digital tools—ensuring change strategies account for shifting workforce expectations, new ways of working, and evolving capability needs. This leader oversees major change initiatives, governance frameworks, and budgets, ensuring alignment with enterprise strategy, regulatory expectations, and adoption outcomes.

The Director leads high‑performing teams and fosters a culture of experimentation, continuous learning, and resilience—enabling the organization to navigate ambiguity and scale transformation effectively. Serving as a trusted advisor, the Director influences enterprise decision‑making and partners with senior leaders to drive integrated transformation outcomes. The role strengthens change governance, enhances adoption workflows through digital enablement, and champions continuous improvement. It also ensures vendors and partners are aligned to deliver innovative, scalable solutions that accelerate McKesson’s long‑term digital and transformation objectives.

What You’ll Do

• Direct development and execution of enterprise change management strategies, aligning change priorities with AI‑enabled transformation, digital modernization, and evolving business models.
• Lead cross‑functional planning and implementation of change programs, tools, and leverage digital tools, automation, and data‑driven insights.
• Oversee integrated change portfolios, collaborating with Technology and Business leaders to ensure consistent delivery, risk mitigation, and mitigation of cumulative change saturation.
• Provide leadership for change governance activities, shaping standards, performance measures, adoption metrics, and compliance expectations across the technology organization.
• Optimize change processes, stakeholder engagement, and adoption performance through continuous improvement, analytics, and data‑driven decision‑making.
• Lead with learning agility and curiosity and translating insights into actionable change strategies.
• Manage budgets, forecasts, and investment priorities for the change function; drive year‑over‑year cost improvements and financial stewardship.
• Oversee vendor strategy, contract alignment, and service‑level performance for change‑related partners, serving as relationship owner when required.
• Serve as a thought leader by analyzing trends, developing strategic recommendations, and advising senior leadership on emerging transformation opportunities, organizational readiness, and resistance management.
• Other duties may be assigned as needed to meet Company goals.

Basic Requirements

• Advanced knowledge of enterprise change management, transformation program leadership, governance, and strategic planning for large‑scale technology environments.
• Advanced communication and executive‑level storytelling skills for presenting insights, recommendations, and strategic direction on transformation outcomes.
• Ability to lead multi‑initiative change portfolios and consult as a senior adviser to executives, peer Directors, and cross‑functional leaders.
• Demonstrated learning agility and adaptability, with the ability to rapidly understand and respond to emerging trends, technologies, and evolving business needs.
• Intellectual curiosity and innovation mindset, with a track record of exploring new approaches, tools, and ideas to improve organizational outcomes.
• Comfort with ambiguity and risk, including the ability to make informed decisions and lead through uncertainty in fast‑evolving transformation environments.
• Strong understanding of AI, automation, and digital transformation trends and their implications for workforce strategy, organizational design, and change management.
• Strong understanding of financial management, operational controls, and adoption/performance measurement frameworks.
• Demonstrated ability to influence without authority in highly matrixed environments, build partnerships, and align diverse stakeholders toward shared goals.

Preferred Skills

• Preferred: Prosci, CCMP, ACMP, or equivalent change management certification; experience with digital transformation, cloud migration, agile transformation, platform modernization, or operating model redesign.

Business Experience

• Bachelor’s degree in Business, Organizational Development, Human Resources, Psychology, Communications, Information Technology, or related field (or equivalent experience); Master’s degree preferred.
• 12+ years of professional experience, including 10+ years leading organizational change management or business transformation, with 4+ years (5+ preferred) of management responsibility leading high‑performing teams.
• Experience directing change operations across multiple teams or disciplines and delivering complex, cross‑functional transformation initiatives within enterprise‑scale technology organizations.
• Deep exposure to strategic planning, change governance structures, financial oversight, portfolio management, and enterprise program execution.
• Proven ability to manage senior‑level stakeholders and guide organizational change in highly matrixed environments.

Work Model / Physical Requirements

We are Flex and Connect with 2 days a week in office.

Compensation

Our Base Pay Range for this position: $126,900 - $169,200.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

McKesson has become aware of online recruiting‑related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting‑related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com.

Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!