Director, National Key Accounts — Strategic Growth

Mars; Guelph; Hybrid; CAD 168,000 - 221,000; Full time

Benefits offered by this job

Mars University access

Company bonus

Job summary

Mars is seeking a Director of National Key Accounts to lead a four-person team and drive strategic relationships with our largest customers in Canada. The role sits within the PSRO Leadership Team and oversees demand planning and cross-functional collaboration to meet business objectives.

The candidate will shape the customer strategy, negotiate terms, and partner with Finance, Marketing, and SRM to ensure accurate demand projections and strong execution. Travel up to 20% is expected.

Qualifications

• Bachelor’s degree or diploma in Business or related field.
• Exceptional verbal and written communication and interpersonal skills.
• 10+ years of Sales experience, ideally within the CPG, Pet or Vet industries.
• 2+ years of direct people management and team leadership experience.
• Willingness to travel ~20% (Québec).
• Bilingual proficiency in English and French is an asset.

Responsibilities

• Drive development and implementation of the customer strategy.
• Lead annual terms negotiations and cross-functional alignment.
• Oversee financial control procedures with Finance, SRM and Marketing.
• Develop and implement operating plan with best practices.
• Build functional capability and engagement within local sales team.
• Deliver sales forecasts and contribute to S&OP objectives.

Skills

Communication

Leadership

Sales experience

Bilingual (English/French)

Education

Bachelor’s degree or diploma in Business

Job description

Mars is seeking a Director of National Key Accounts to lead a four-person team and drive strategic relationships with our largest customers in Canada. The role sits within the PSRO Leadership Team and oversees demand planning and cross-functional collaboration to meet business objectives.

The candidate will shape the customer strategy, negotiate terms, and partner with Finance, Marketing, and SRM to ensure accurate demand projections and strong execution. Travel up to 20% is expected.