Director, Intelligent Finance Transformation

rsm; Toronto; On-site; CAD 150,000 - 210,000; Full time

Job summary

RSM Canada is seeking a Director to lead Business Transformation on large, integrated Intelligent Finance transformations for mid-market clients. You will shape the future-state operating model for finance, supply chain, and shared services, and guide ERP modernization, data & analytics, and AI enablement initiatives.

You will own Human-Centered Design, change management, and backlog delivery, collaborating with executives and client teams to realize measurable value while maintaining governance

Responsibilities

• Own the design and operationalization of the future-state operating model for the Finance and Operations functions - finance, supply chain, service, IT, and the shared data and reporting layer that the modernized core creates.
• Lead end-to-end business capability and process design across core cycles affected by ERP, Finance point solutions, cloud, data, and AI enablement work, and define how those processes operate in a modernized, increasingly automated environment.
• Define the organization, role, skill, decision-rights, and control implications of a modern core and an agentic operating environment - including which decisions become automated, which remain human, and how exceptions are handled and governed.
• Establish how data ownership, stewardship, and definitional consistency are carried by the business after the build team leaves.
• Maintain traceability from the client's business case through operating-model changes, process changes, backlog priorities, adoption outcomes, and value delivered.
• Own Human-Centered Design as a funded, staffed, and measured workstream from mobilization - not a go-live activity.
• Start from user jobs-to-be-done for Finance, rather than screens; ensure personas and journey maps for finance, operations, and service users drive requirements before build.
• Prototype and test with real users ahead of build, and use "art-of-the-possible" demonstrations of modern and AI-enabled capability to build executive and user confidence early.
• Ensure HCD findings materially shape scope - including where an AI or automation use case is not yet appropriate for the client's data maturity or risk tolerance.
• Own OCM as a funded, measured workstream: leader alignment and visible sponsorship from day one, stakeholder analysis, communications, resistance management, role-based training, and readiness scoring.
• Baseline adoption targets and tie them explicitly to benefits realization - system usage, process compliance, automation acceptance rates, exception volumes, and reporting adoption.
• Lead the business through the behavioral shift that modernization demands: fewer manual reconciliations, more trust in a single data source, and confident supervision of automated and agent-assisted work.
• Lead weekly backlog refinement and own product backlog integrity and value mapping - from business drivers through requirements, capabilities, features, adoption outcomes, and measurable benefits.
• Participate in each sprint's feature review and system demonstration alongside the client Product Owner and the Platform & Delivery Lead, assessing whether what was built changes how the business actually works.
• Participate in increment planning and Inspect & Adapt retrospectives, testing outcomes against the client's original drivers.
• Ensure outcome milestones are tracked alongside technical and delivery milestones.
• Serve as the bridge between technical delivery and executive confidence, presenting evidence of business change to clients.

Job description

RSM Canada is seeking a Director to lead Business Transformation on large, integrated Intelligent Finance transformations for mid-market clients. You will shape the future-state operating model for finance, supply chain, and shared services, and guide ERP modernization, data & analytics, and AI enablement initiatives.

You will own Human-Centered Design, change management, and backlog delivery, collaborating with executives and client teams to realize measurable value while maintaining governance