Director, Employee Communications

Mackenzie Investments; Ontario; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Mackenzie Investments is seeking a Director of Employee Communications to lead its corporate communications strategy. This role involves overseeing a team to deliver impactful messages, manage digital channels, and ensure effective communication with stakeholders. Ideal candidates will have significant experience in the communications field, particularly in managing high-level corporate messaging and team leadership. A supportive hybrid work environment is offered, along with the opportunity for career growth and development.

Benefits

Hybrid work environment

Continuous learning opportunities

Wellness programs

Qualifications

• 10+ years of experience in communications.
• 5+ years in a director role leading teams.
• Experience with C-Suite executives is essential.

Responsibilities

• Lead employee communications for IGM Corporate and develop annual plans.
• Oversee modernization of employee digital channels.
• Lead, coach, and develop the communications team.

Skills

Communications planning

Team leadership

Crisis management

Content creation

Project management

Education

Bachelor's degree in Communications/English/Public Relations

Job description

Job Description

Grade: P9

Referral Level: Level 3

Division: IGM-HR

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

TheEmployeeCommunications team at IGM Financial is responsible for planning and delivering engaging and strategic employee communications across the IGM Financial group of companies (Mackenzie Investments and IG Wealth Management) to help drive fulfilling employee experiences and business performance. Success is achieved through optimizing and modernizing communications with data-driven insights, providing communications support for business partners, and developing integrated communication programs and events to help connect employees and leaders with our strategy and culture story. The Employee Communications team is part of the IGM Financial Human Resources

Team.

Director, IGM Employee Communications will lead communications for the IGM corporate functions, including the Chief Operations Officer (COO), Chief Information Officer (CIO), Human Resources (HR), as well as overseeing all digital corporate channels (Intranets, newsletters, digital boards). The role requires a thorough understanding of business strategies across IGM, effective collaboration across teams/business leaders, and an external focus to integrate leading best-practices.

The Director role is a people leader role based in Toronto, Winnipeg or Montreal in a hybrid workplace environment – with a minimum of 3 days in the office. Occasional travel is required (e.g. to the other IGM offices in Canada).

Key Accountabilities:

Communications Planning & Delivery (focused on IGM Corporate):

• Lead employee communications for IGM Corporate (including Technology, Operations, Human Resources) – developing an annual plan and leading a team of 4 to plan and deliver communications to bring our strategy and culture story to life
• Develop the COO and CIO communications program and calendar focused on Leadership Townhalls, All-Staff Townhalls, and Executive messages, including managing agendas, speakers, back-end production, PowerPoint decks, scripts/key messages, logistics and promotional communications
• As part of the Technology and Operations leadership team, act as IGM connector and provide communications counsel & support to CIO, COO and Executive Leaders / key business stakeholders as needed, including confidential organizational announcements, business acquisitions, and business continuity/crisis management communications
• Partner with the team to provide communications counsel and support on key HR initiatives – including culture, leadership capabilities and future of work; build strong planning and relationships within HR; and support Chief Human Resources Officer (CHRO), including managing social media and overseeing quarterly HR Town Hall

Employee Digital Channels:

• Oversee modernization and optimization of employee digital channels, including weekly newsletters, intranets, leader bulletins, targeted emails and digital boards, ensuring consistent and impactful messagingthat is on-brand
• Partner with leaders, stakeholders and the team on a new consolidated intranet project to modernize and streamline our main employee channel
• Lead the digital team to regularly analyze, measure and report on digital communication effectiveness providing actionable insights and recommendations for continuous improvement

Team Leadership & Development:

• Lead, coach and develop a high-performing and engaged teamthat lives our corporate values – be better, be accountable, be a team: support a growth mindset as well as ongoing career development
• Drive operational excellence to enhance efficiencies and quality of work, including documentation (one best way), cross-training, workbacks and RACIs (Responsible, Accountable, Consulted and Informed)
• Partner with the Employee Communications leadership team to drive business impact and create a culture of growth, collaboration, and continuous improvement across the broader team

Education, Experience and Leadership Competencies:

• Bachelor’s degree or College diploma in Communications/English/Public Relations required; additional designation is an asset
• 10+ years of experience, including 5 years at a director level leading people in an agency or large conglomerate
• Must have experience developing and executing communication plans and workbacks, including ability to analyze, measure and report on communication effectiveness
• Proven experience working with C-Suite executives in communications, as well as issues and crisis management with an ability to influence and persuade across all levels of the organization
• Superior research, writing, editing and proofreading to drive compelling content across multiple channels and platforms (digital and in-person)
• Strong organizational and project management skills with experience in managing multiple, diverse projects and tight deadlines with autonomy, while maintaining timely, high-quality work across the team - comfortable wearing a strategic hat and also rolling up sleeves alongside the team to make big things happen
• A proactive and innovative mindset with the ability to build strong relationships and collaborate effectively, including continuous listening and asking questions to build rapport and alignment
• Responds well to changing priorities and circumstances, and demonstrates resilience and positivity when faced with disruptions or obstacles
• Ability to work independently with good initiative and judgement
• Open to continuous learning and improvement, with an eagerness to adopt and implement new communication best practices, including by leveraging technology such as AI to enhance communication approaches

Work hours may vary; some evening and weekend work may be required; Incumbent should be comfortable self-managing their time and maintaining a healthy work-life balance

Please providethreework samples with your application, including an Executive communication and a strategic communications plan with workback

As this position is posted in Montréal, Toronto and Winnipeg, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English.

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by June 27, 2025.

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