Director Digital Design

RBC; Toronto; Hybrid; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Career development

Job summary

RBC is seeking a visionary Director, Design to lead design strategy and execution for its Self-Directed Investing business in Canada. You will own end-to-end design functions from strategy to research and systems, partnering with product, engineering and marketing to deliver high-impact digital experiences.

You will build and mentor world-class design teams, advance user-centric innovation, and shape a scalable design system while exploring AI-enabled design opportunities to improve efficiency

Qualifications

• 10+ years in design leadership roles
• 5+ years in director or equivalent position
• Investing/wealth management industry knowledge or exposure
• Hands-on investor with self-directed portfolio experience
• Experience launching digital products in financial services or consumer-facing industries
• Proven ability to scale design systems and teams
• Strong ability to influence senior stakeholders and communicate strategy

Responsibilities

• Define and communicate a bold, innovation-focused design strategy aligned with RBC business goals
• Recruit, mentor, and lead design teams across UX, UI, research, and content design
• Champion user research and testing to inform product decisions
• Oversee product design across web and mobile with focus on simplicity and delight
• Collaborate with Product, Engineering, and Marketing to translate insights into outcomes
• Establish scalable design systems and standards to accelerate delivery
• Lead AI adoption in design to enhance ideation and workflows across the team

Skills

Design leadership

Portfolio & case studies

AI in design

User research

Design systems

Cross-functional collaboration

Executive communication

Tools

Figma

Sketch

InVision

Job description

What is the opportunity?

We're seeking a visionary

Job Description

What is the opportunity?

We're seeking a visionary Director, Design to lead design strategy and execution for Royal Bank of Canada's Self-Directed Investing business. This is a high-impact leadership opportunity to shape the future of how Canadians invest independently.

You'll champion a design culture that drives innovation, elevates user experience, and differentiates RBC in a competitive market. Reporting to [Business Leadership], you'll own the end-to-end design function—from strategy and product design to user research and design systems.

What You'll Do

• Lead design vision: Define and communicate a bold, innovation-focused design strategy aligned with business ambitions
• Build & mentor teams: Recruit and develop a world-class design team (UX, UI, research, content design)
• Drive user-centric innovation: Champion rigorous user research and testing to inform product decisions
• Own product design: Oversee design for web, mobile, and emerging platforms with a focus on simplicity and delight
• Collaborate cross-functionally: Partner with Product, Engineering, and Marketing to translate design insights into business outcomes
• Establish design systems & standards: Create scalable, maintainable design frameworks that accelerate delivery
• Lead AI adoption in design: Develop and execute a strategy for leveraging AI tools and technologies to enhance ideation, streamline workflows, and improve design efficiency and effectiveness across the team

What do you need to succeed?

Must have

• 10+ years of design leadership experience, with 5+ years in a director or equivalent role
• Deep knowledge of the investing and wealth management industry—understand market dynamics, regulatory considerations, investor behaviors, and competitive landscape
• Active investor with hands‑on experience managing a self‑directed portfolio; genuine passion for investing
• Demonstrated experience or vision for AI adoption in design—familiar with emerging AI tools for design, prototyping, research, and ideation; comfortable experimenting with and scaling new technologies
• Proven track record launching innovative digital products in financial services or consumer-focused industries
• Strong portfolio demonstrating design thinking, user research integration, and measurable impact
• Expert in modern design tools and methodologies (design systems, agile, accessibility)
• Exceptional communicator who influences senior stakeholders
• Passionate about building high-performing, diverse teams

Why Join Us

• Lead innovation in a business with significant growth ambitions
• Shape the future of AI-enabled design within a major financial institution
• Access to resources, talent, and organizational support to execute boldly
• Work with a team committed to putting customers first
• Competitive compensation, benefits, and career development opportunities

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Commercial Acumen, Content Strategy Development, Decision Making, Product Development Methodology, Product Services, User Experience (UX) Design, User Experience (UX) Research, User Interface (UI) Design

Additional Job Details

Address: WATERPARK PLACE, 20 BAY ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-09-09

Application Deadline: 2026-09-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.