Director, Communications and Governance

iA Financial Group (Industrial Alliance); Quebec; Hybrid; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Competitive retirement plan

Employee share purchase plan

Wellness days and personal development

Job summary

iA Financial Group is seeking a Director, Communications and Governance to lead internal communications for the auto/home insurance line and align messages with business priorities while boosting employee engagement and organizational effectiveness.

The role emphasizes governance, strategic advisory to senior leaders, and overseeing content governance to support brand consistency and performance. Hybrid work environment offered.

Qualifications

• Significant experience in internal communications, management communications, or organizational communications.
• Demonstrated leadership of professionals or teams.
• Experience in governance, coordination, or cross-functional initiatives.

Responsibilities

• Define the strategic direction for internal communications and governance.
• Act as strategic advisor to leadership, clarifying messages and simplifying priorities.
• Lead strategic communications mandates, including strategies, messages, and initiatives.
• Drive internal communication plans and oversee internal events to boost engagement.
• Define governance, processes, and KPIs to strengthen efficiency and execution.
• Coordinate projects and prepare progress reports for management committees.
• Lead continuous improvement of processes and ways of working with stakeholders.
• Oversee content governance for brand consistency and customer experience.

Skills

Internal communications

People management

Governance

Cross-functional coordination

Strategic advisory

English-French bilingual

Job description

Build Your Future With Us

Are you passionate about strategic communications, employee engagement, and the continuous improvement of organizational practices? Do you want to contribute to a company whose purpose is to help its clients feel confident and secure about their future? As a Director, Communications and Governance, you will play a key role in leading communications for the iA Auto and Home Insurance business line. You will help strengthen the clarity, consistency, and impact of communications by aligning them with business priorities while supporting employee engagement and organizational effectiveness.

Description

Build Your Future With Us

Are you passionate about strategic communications, employee engagement, and the continuous improvement of organizational practices? Do you want to contribute to a company whose purpose is to help its clients feel confident and secure about their future? As a Director, Communications and Governance, you will play a key role in leading communications for the iA Auto and Home Insurance business line. You will help strengthen the clarity, consistency, and impact of communications by aligning them with business priorities while supporting employee engagement and organizational effectiveness.

What You Will Accomplish With Us

As a Director, Communications and Governance, you will be at the heart of our mission. Key responsibilities include:

• Define the strategic direction for the internal communications function and oversee communications governance to ensure message consistency, quality standards, and the application of best practices.
• Act as a strategic advisor to the leadership team and managers by supporting management communications, clarifying messages, and simplifying business priorities.
• Lead strategic communications mandates, including communication strategies, positioning, key messages, and priority initiatives.
• Drive internal communication plans and oversee the planning and delivery of internal events that foster employee engagement, alignment, and commitment.
• Define and evolve governance, coordination, process optimization frameworks, and performance indicators to strengthen operational efficiency and execution discipline.
• Guide coordination mechanisms, ensure structured monitoring of projects and initiatives, and support the development of progress reports for management committees.
• Lead continuous improvement efforts related to processes and ways of working in collaboration with stakeholders to support the performance of the department.
• Oversee content governance, message consistency, and content optimization to contribute to marketing performance, customer experience, and brand consistency.
• Plan, coordinate, and supervise team activities while ensuring employee development, engagement, quality deliverables, and the achievement of results.

What Could Help You Succeed In This Role

We are looking for someone who:

• Has significant experience in internal communications, management communications, or organizational communications.
• Demonstrates experience in people management or formal leadership of professionals.
• Has experience in organization-wide roles and transformation environments.
• Has experience in governance, process coordination, or the management of cross-functional initiatives, considered an asset.
• Stands out for strong writing, synthesis, simplification, and advisory skills.
• Demonstrates strong influence, prioritization, and decision‑making abilities aligned with available resources, functional objectives, and business priorities.
• Intermediate level of English and advanced level of French proficiency required, as the incumbent will be expected to draft, review, simplify, and coordinate written communications in English and French with unilingual English‑speaking and French speaking internal and external partners on a periodic basis.

Why You’ll Love Working With Us

• A work environment where learning and development are combined with a shared pursuit of excellence;
• Artificial intelligence is in everyone’s hands, enhancing personal effectiveness and supporting organizational growth;
• A healthy, safe, equitable, and inclusive environment where your potential can thrive and grow freely;
• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive Benefits

• Flexible group insurance plans
• Competitive retirement plan
• Employee share purchase plan
• Vacation program, wellness days, and personal development days
• Telemedicine services
• Employee and Family Assistance Program
• Ergonomic equipment program
• Performance bonus
• Discounts on iA products
• And much more!